Corporate Director of E-commerce

2 weeks ago

Singapore CAPELLA HOTEL GROUP PTE. LTD. Full time

**JOB SUMMARY
The Corporate Director of E-Commerce & Digital Marketing is responsible for setting and driving the strategic direction of the digital practice within Capella Hotel Group, with a focus on enhancing the guest experience on the online digital platforms. This role will lead the development of innovative digital channel initiatives to drive all online booking performance and guest loyalty, while synchronizing global efforts across brand, communications, revenue and distribution strategies.

**THE ROLE
- Develop the group’s strategic direction into digitisation and personalisation, with goal of driving direct revenue performance and guest loyalty to our hotels.
- Identify and evaluate evolving customer expectations and industry trends and integrate into the group’s digitisation strategies.
- Build understanding of the Capella and Patina guest profiles; feeding into the development of the group’s CRM approach, influencing cross functional adoption of guest personalisation strategies to improve guest loyalty.
- Manage Capella and Patina Brand website’s enhancement lifecycle.
- Responsible for overall financial performance of our group’s digital channels
- Oversee group’s digital commercial marketing activities with hotels and affiliation partners
- Orchestrate cross functional projects within the group that involves the enhancement digital guest experience
- Create digital platform solutions, leveraging both internal assets and strategic 3rd party partnerships
- Ensuring Capella Hotel Group’s digital presence across multiple markets meets localisation needs and aligned with the group’s brand and communications strategies.
- Oversee hotels’ e-commerce strategy, provide support and guide property Marketing/E-Commerce to build strong performance marketing strategy.
- Groom and build talent pipeline at property level.
- Responsible for driving the following channels’ performance:

- Group’s owned channels
- OTA
- GDS
- Online Commercial/Partnership/Strategic Alliances Marketing
- CRM on owned and third-party partner channels Loyalty

**TALENT PROFILE
- 10 + years of related experience in travel/digital marketing
- 5 + years of managerial or supervisory experience
- Strong commercial and analytical skills with the ability to drive business performance
- Ability to influence and effectively communicate with multiple senior stakeholders
- Excellent communication and presentation skills
- Proficient in reviewing data and developing actionable insights
- Strong project management leadership and interpersonal capabilities
- Experience in leading vendor relationships
- Experience in marketing in China market
- Prior experience in managing PPC campaigns and using Google Analytics.

  • E-commerce Director

    3 days ago

    Singapore CHOICE ONE ASIA PACIFIC PTE. LTD. Full time

    Roles & Responsibilities Choice One Medical is a fast growing international medical accessories designer, distributor, and manufacturer with leading products in several categories. We are based in North America. Key Responsibilities: - Lead and execute the e-commerce strategy, driving revenue growth and market expansion. - Oversee and manage all aspects...

  • E-commerce Manager

    2 weeks ago

    Singapore Gain City Group of Companies Full time

    Overview About Gain City At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of...

  • Director

    3 days ago

    Singapore TRANSING E-COMMERCE PTE. LTD. Full time

    About the Job 1. You will oversee and lead both the day-to-day execution and the strategy of our e-commerce on various platforms, ensuring optimal performance, seamless operations, and exceptional customer experiences. 2.Logistics and Supply Chain Management, also warehouse inventory control, Arrange Cargos from China. 3.Human resource...

  • E-commerce Manager

    5 days ago

    Singapore IMPACT ANALYSIS CONSULTING PTE. LTD. Full time

    Evaluate & analyse the market environment & competitive landscape in the identified countries in the zone and propose the road-to-market for E-commerce and New Channel, build, prospect and build a strong tie with E-commerce platforms - Propose and establish the right team organization to accelerate E-Commerce and New Channel development, including how the...

  • E Commerce Executive

    3 days ago

    Singapore House of 28 Full time

    Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary. Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties. Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs. Campaign Analysis &...

  • Corporate Sales

    1 day ago

    Singapore RARE48 PTE. LTD. Full time

    Corporate Sales & Marketing Executive (Events & E-Commerce) **Salary**: $2,800 - $3,200 basic + monthly profit sharing scheme (OTE $3,800-$4,500+) UncleDiDi’s is a homegrown snack brand known for our popcorn, cotton candy, and live food stations for corporate and private events. We are seeking an experienced, motivated and energetic Corporate Sales &...

  • E-commerce Executive

    5 days ago

    Singapore HOUSE OF 28 PTE. LTD. Full time

    Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary. - Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties. - Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs. - Campaign Analysis...

  • E-Commerce Executive

    3 days ago

    Singapore HOUSE OF 28 PTE. LTD. Full time

    Job Description Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary. Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties. Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs. Campaign...

  • E-commerce & Sales Associate

    2 weeks ago

    Singapore SOURBOMBE ARTISANAL BAKERY Full time

    **[BOMBE EXECS & ASSOCIATE FOR HIRE]**: We’re looking forward to hearing from you! **Roles & Responsibilities **Sales - Corporate/Bulk/Special Occasions/B2B** - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Create, update and organizing sales deck for each respective target group....

  • E-COMMERCE EXECUTIVE

    2 weeks ago

    Singapore H&H MANPOWER PTE. LTD. Full time

    Job Description Manage online store listings (product uploads, descriptions, pricing, inventory). Monitor and optimize product visibility on various platforms (Shopee, Lazada, TikTok, etc.). Coordinate with internal teams to ensure timely product launches and campaigns. Handle order processing, returns, and customer queries on e-commerce platforms. Analyze...