Sccm Engineer
3 days ago
**Responsibilities**:
- Provide Support for Configuration Manager and Intune during APJ timezone
- SPOC for Level 3 related requests / question
- Alignment with Security, DPPO, and Woc
- Ad-hoc meetings with Service Desk and Field IT
- Open advisory and incident tickets with vendors
- Inform management and key stakeholders before changes are deployed
Administer and Support global infrastructure
- Patch Deployment
- Package Deployment
- Infrastructure Health Monitoring
- Report Creation
- Inventory
- Maintain SQL servers & reporting databases
- KPI reporting
- Client Health reporting
- Document Client Management operational processes
- Provide 3rd level support to Global IT and its customers
- Work within and together with a highly motivated team
- Assist & collaborate in several Global IT related projects
- Coordination with contacts for respective Backend Systems
- 3rd level support for package
- Participate in regular Service Conference Calls
**Requirements**:
- Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information
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