Sccm Engineer

2 weeks ago

Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:
1) Patch Deployment Service (SCCM)
- Assist customer in a study and review of the existing environment
- To ensure patch management agent is included in any new build/rebuild process for all installation on desktop units
- Work closely with customer to strategize patch and implement management process
- Participate in pre-deployment patch testing for new patches /fixes
- Work closely with customer with all pre-production patch testing tasks. Customer to provide relevant hardware for pilot test.
- Perform desktop SOE/Image patch update and testing services
- Check and verify patch deployment status and work closely with resident engineer and/or dispatch engineer to determine the root cause of any failures attend to desk-side for patching support or manual patching if required
- Update customer IT Management on latest Windows patches or hot fixes
- Perform security & vulnerability patch services monthly or as per agreed SLA with customer for critical patches.
- Provide monthly status updates on patch level for all desktops, laptops and Servers & service level reporting to customer IT management
- To distribute bank approved patches to 95% of the desktop PCs as per the following patch criticality from the date of handover.

2) Software Distribution
- Work closely with customer to strategize software distribution process
- Manage, monitor and deploy software deployment electronically or manually
- Participate in pre-deployment software distribution
- Check and verify distributed software successfully and working
- Provide distributions report to customer IT Management

3) Desktop and Server SOE
- Create the master image based on the standard guideline provided by customer.
- Master image to be developed for notebook and desktop models in customer.
- Maintain Master Image Version Control, to ensure any changes or updates to master image is filed for future references.
- Return of all storage media belonging to customer, which is used in the implementation & management of the Master Image.
- Ensure data in the storage media belonging to the customer is secured which is provided for the implementation & management of the SOE.

**Requirements**:

- Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information Systems
- At least 5 years of SCCM Experiences.

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