Senior Customer Advocacy Manager, Apjnew

1 week ago

Singapore Zscaler Full time

About **Zscaler**

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You’ll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world’s cloud security leader and our customers worldwide.

We're looking for an experienced Senior Customer Advocacy Manager, APJ to join our Marketing team. Reporting to the Director Customer Advocacy, you'll be responsible for:

- Partnering with customer champions to capture their success story via case studies, video testimonials, press releases, media and analyst activities and blogs
- Growing Zscaler’s customer advocacy program in APJ to drive community, success and advocacy within our existing customer base
- Surfacing Valuable Customer Insights: Track, maintain, and report on customer advocacy tools and assets, ensuring that these insights are accessible and actionable for the broader organization
- Working closely with relevant teams to identify and nurture a pipeline of customers aligned with key focus areas for reference activities supporting sales and marketing
- Contributing to customer engagement initiatives and manage related projects aimed at strengthening post-sale relationships and driving future revenue

**What We're Looking for (Minimum Qualifications)**
- Minimum 10 years of relevant work experience - advocacy, marketing, customer success, program management, public relations
- Bachelor's degree in BA required
- Deep understanding of the sales cycle process
- Willingness to travel up to 10%

**What Will Make You Stand Out (Preferred Qualifications)**
- Security industry experience is preferred
- Experience with Reference View/Upland RO a plus

LI-Hybrid

LI-LK2

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
- Pay Transparency_
- Zscaler complies with all applicable federal, state, and local pay transparency rules._

  • Global Customer Advocacy Manager

    2 weeks ago

    Singapore VMware Full time

    **Global Customer Advocacy Manager - APJ - Opportunity for Working Remotely at VMware** At VMware, our Customers are at the core of our company shared values. As part of Customer Marketing, the Customer Advocacy Team is responsible for engaging customers in a journey to create, feature, and amplify relevant customer content and stories, through a...

  • Senior Customer Advocacy Manager

    1 week ago

    Singapore SHIELD Full time

    SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are...

  • Associate, Customer

    1 week ago

    Singapore S&P Global Full time

    **Associate, Customer & Partner Advocacy**: - Singapore, Singapore - Marketing - 315999 **Job Description**: **About The Role**: **Grade Level (for internal use)**: 11 ** The Team**: This role will be part of our Customer Experience Team that represents the heart of our Global Customer Experience operation at Commodity Insights **Responsibilities and...

  • Customer Advocacy Specialist, Asia

    1 week ago

    Singapore Workday, Inc. Full time

    **Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll...

  • Customer Advocacy Specialist, Asia

    2 weeks ago

    Singapore Workday Full time $80,000 - $120,000 per year

    Your work days are brighter here.We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel...

  • Customer Advocacy Lead

    2 weeks ago

    Singapore Snowflake Full time

    There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale,...

  • Director, Customer

    1 week ago

    Singapore S&P Global Full time

    About the Role Grade Level (for internal use): 13 The Team This role will be part of our Customer Experience Team that represents the heart of our Global Customer Experience operation at Commodity Insights Responsibilities and Impact The Director, Customer & Partner Advocacy is accountable for managing and overseeing the operations of our Executive...

  • Director, Communication

    6 days ago

    Singapore Montfort Care Full time

    With a strong background in the advertising, digital or marketing sectors, the Director ensures the smooth production of campaigns - from co-creation of publications, content to briefing stakeholders, designers, copywriters and media partners, to managing budgets and a team of project managers and executives. The Director is primarily responsible for the...

  • Asia Customer Advocacy Pro

    1 week ago

    Singapore Workday, Inc. Full time

    A leading AI platform company in Singapore is seeking a Customer Advocacy Specialist to foster relationships with customers and amplify their voices in marketing efforts. This role requires a strong understanding of customer needs and the ability to develop lasting partnerships. Ideal candidates should possess 3-5 years of B2B communication experience, a...

  • Senior Customer Success Manager

    3 days ago

    Singapore Amplitude Full time

    Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...