Customer Service Specialist-internship

14 hours ago

Singapore Metsä Board Singapore Pte Ltd Full time

**Responsibilities**:

- Handle and follow-up customer query from order placement to order delivery (fulfillment), be responsible for invoicing and documentation according to sales agreements in place
- Keep all customer records and documents orderly and digitally archived ensuring easy access and traceability
- Maintain and continuously update customer master data, customer profiles and other customer information
- Monitor and keep the age, level and rotation of stocks of assigned customers/accounts within agreed limits together with Sales
- Be aware of the credit limits and payment behavior of assigned customers/accounts together with sales and credit management in relation to the order to delivery processes
- Monitor information about feedbacks, trials, delays, payments etc. plus other relevant matters that may have an effect on the business and relationship with assigned customers/accounts
- Handle customer queries: Provide customer service on an agreed level to a group of assigned customers/accounts and to maintain a good relationship with them; it includes being a back-up for other customers/accounts in the team whenever needed
- Report to the supervisor any deviations to the agreed processes and suggest further actions
- Work according to team targets, company’s policies, procedures and values

**Key Competence Required for the Position**:

- Customer satisfaction
- Cost efficient services with the right quality
- Continuous improvement
- KPIs, OPIs and Team targets
- Cooperate well and efficiently with all internal stakeholders

**Requirements**:

- Expected to obtain your bachelor degree from Dec 2025 to Summer 2026
- Knowledge of Customer Service
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- A detail-oriented mindset and a desire to learn
- Strong analytical, writing, verbal communication, and technical skills
- Demonstrated ability to work cooperatively with all levels of the team
- Willingness to conduct yourself with professionalism and integrity at all times
- Commitment to the highest ethical standards
- Fluency (written and spoken) in English and in the defined service language(s) of assigned customers/accounts (preferably mother tongue)
- Verbal and written communication skills
- Attention to details and quality
- Good knowledge of Microsoft Office tools

Remark:
Can transfer to the permanent HC once graduated.

**Job Types**: Full-time, Part-time, Internship

Pay: $1,468.00 - $6,856.00 per month

Schedule:

- Monday to Friday

Work Location: In person

  • Service Internship

    6 days ago

    Singapore ABB Full time

    **Service Internship**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This position...

  • Internship (Financial Services)

    6 days ago

    Singapore STARR E.T.C. PTE. LTD. Full time

    **Calling all University Students & ORD Personnel!** **Looking to kickstart your career in Finance?** Join us for an internship designed to give you **hands-on exposure**to the financial services industry. At **STARR**, you’ll gain: Practical insights into **financial planning**and **regulatory frameworks** Opportunities to develop key **soft...

  • Client Services Specialist

    4 days ago

    Singapore Moody's Investors Service Full time

    **Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...

  • Customer Service Specialist

    1 week ago

    Singapore NSEARCH GLOBAL PTE. LTD. Full time

    Our client, one of Asia-Pacific’s leading organizations is looking for: **Customer Service Specialist** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers. - Responding promptly to customer inquiries on general and transactional enquiries - Communicating with customers through various channels. -...

  • Financial Services Internship

    4 days ago

    Singapore William Tan Organisation Full time

    **Financial Services Internship** Want to get a head start in the finance industry? Calling to all self-driven undergraduates, fresh graduates and those who seek a new meaningful career as a Financial Consultant. **Internship Overview** Students who embark on this internship program with William Tan Organisation will get on a Journey of Self Discovery,...

  • Financial Services Internship

    6 days ago

    Singapore William Tan Organisation Full time

    **Financial Services Internship** Want to get a head start in the finance industry? Calling to all self-driven undergraduates, fresh graduates and those who seek a new meaningful career as a Financial Consultant. **Internship Overview** Students who embark on this internship program with William Tan Organisation will get on a Journey of Self Discovery,...

  • Senior/Talent Acquisition

    3 days ago

    Singapore Educare Human Capital Pte Ltd Full time

    We are seeking a motivated Senior/Talent Acquisition & Internship Specialist to support our Client in managing their hiring needs. You will play a key role in sourcing, application tracking and onboarding of interns, and ensuring the smooth and compliant hiring process. Job Highlights Support internship recruitment for a leading government agencyLiaise with...

  • Customer Service Specialist

    23 hours ago

    Singapore Manpower Singapore Full time

    Join to apply for the Customer Service Specialist role at Manpower Singapore . Job Description Receive and check order accuracy (item, price, specifications) from customers. Check stock allocation and issue purchase orders to factories/suppliers. Coordinate delivery dates and shipping documents between customers, factories/suppliers, warehouse and freight...

  • Operations & Customer Service Specialist

    1 week ago

    Singapore Fairview International School Full time

    Operations & Customer Service Specialist We are seeking a detail-oriented and proactive Operations & Customer Service Specialist to join our team. The ideal candidate will be responsible for managing and processing online orders across platforms such as Shopify, Shopee, Lazada and TikTok. The role requires extensive experience with SAP for inventory...

  • Customer Service Specialist

    1 week ago

    Singapore ELECSPEC PTE LTD Full time

    **Reports To**:Sales Manager **Job Summary**:The Customer Service Specialist is responsible for providing top-notch customer service to clients in the oil and gas industry, specializing in electrical enclosures and electrical related products. This role handles customer inquiries, processes orders, and ensures that customers receive timely and accurate...