IT Program Manager

Your new company

They are one of the leading outsourced services organisation locally with a global presence, providing multi-service offerings smart security and other integrated services.

Your new role

You will be a key member in the organisation's PMO, supporting their various Business Units to make use of technology to reduce cost, increase profitability, improve efficiency, and streamline processes.

The main job scope includes:

- Participate in tender solutioning, pre-sales, project management, operation and support for specific business unit.
- Participate in BU internal tech projects, coordinating internal stakeholders with ops-tech integrators, and conduct requirement gathering, drafting of project charter, approval seeking, project implementation and maintenance (for 3 months after the project is completed).
- Serve as single point of contact for attached BU for any technology related manner, and coordinate sister departments such as Architecture, Infrastructure, System, Network and Security.
- Perform on-prem system migration to AWS cloud.

Key responsibilities include:

- Planning and designing the program and proactively monitoring its progress, resolving issues, and initiating appropriate corrective action.
- Defining the program's governance arrangements.
- Ensuring effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical, and specialist standards.
- Managing the program’s budget on behalf of the SRO, monitoring expenditure and costs against delivered and realized benefits as the program progresses.
- Facilitating the appointment of individuals to project teams.
- Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the program plan and program governance arrangements.
- Ensuring there is allocation of common resources and skills within the program's individual projects.
- Managing third party contributions to the program.
- Managing communications with all stakeholders.
- Managing both the dependencies and the interfaces between projects.
- Managing risks to the program’s successful outcome.
- Working with the business change manager or equivalent on the transition to the new business as usual position.
- Initiating extra activities and other management interventions wherever gaps in the program are identified or issues arise.
- Reporting the progress of the program at regular intervals to the SRO or program director if this role is also defined.

What you'll need to succeed
- Possesses a minimum of a Bachelor's Degree in quantitative fields such as Computer Science, Business, Applied Analytics, etc.
- At least 3 to 5 years of relevant working experience in Program Management.
- Strong familiarity with any project management software.
- Good understanding in IT network, Systems, Cloud platforms, and Telecommunications
- Good understanding in Software Development (.NET, Java and native Cloud developments)
- Hands-on experience in network /security-related tasks such as OS tightening, patching and updating, virus scanning will be an added advantage.
- In-depth knowledge on network and systems issues and ability to offer advisories and troubleshooting support.
- Good communication skills and positive working attitude

What you'll get in return
- Excellent remuneration package with a strong bonus structure.
- Opportunity to work in an established organisation with strong market presence.
- Strong career progression opportunities with great internal mobility.

What you need to do now

If this job isn't quite right for you, but you are actively looking out, please contact us as well.

EA License No.: 07C3924

EA Registration No.: R22110694

Unique Entity No.: 200609504D

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