Infrastructure Engineer, Network

7 days ago

NorthEast Singapore PERSOLKELLY Full time

Contract Duration: 12 months Working Hour: Monday to Thursday: 8.30am to 6pm, Friday 8.30am to 5.30pm (including 1 hr lunch break), 24*7 Standby Support if required. Not exceeding 44 hours per week. Salary: $5,100 Standby Claim: Monthly Amount - $70/week during standby = $280 Working Location: Upper Changi Notice Period: 2 Months

**JD - PRIMARY PURPOSE**
- **Assist in network related hardware/software/firmware incidents**:

- **Maintain all the relevant network records and update all the documentations timely**:

- **Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.**:

- **Perform daily system checks and monitoring and to highlight if any abnormalities are found**:

- **Ensure that network related equipment backups are running - Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system**:

- **Work closely with Team Leader to meet system delivery milestones**:

- **Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team**:

- **Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties**:

- **Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.**:

- **Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.**:

- **Assist in day-to-day operation of the System Delivery team**:

- **Carry out other technical related duties that may be required.**:

- **Attain key certifications for partnership with key vendors.**

**RESPONSIBILITIES**
- **Assist in network related hardware/software/firmware incidents**:

- **Maintain all the relevant network records and update all the documentations timely**:

- **Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.**:

- **Perform daily system checks and monitoring and to highlight if any abnormalities are found**:

- **Ensure that network related equipment backups are running - Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system**:

- **Work closely with Team Leader to meet system delivery milestones**:

- **Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team**:

- **Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties**:

- **Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.**:

- **Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.**:

- **Assist in day-to-day operation of the System Delivery team**:

- **Carry out other technical related duties that may be required.**:

- **Attain key certifications for partnership with key vendors.**:
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1654858 (Soo Sheng Hui)

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