Executive Assistant, Medical Reports, Group Medical

1 week ago


Singapore National University Health System Full time

**Duties and Responsibilities**
- Register and process medical report requests, including cashier function for medical report payment.
- Follow-up with doctors on incomplete medical report requests.
- Execute administrative duties pertaining to all medical report requests.
- Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
- Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
- Conduct quality check on medical report before release.
- Assist in the preparation of statistics such as monthly performance report.
- Any adhoc assignment as assigned by the supervisor

**Requirements**:

- G.C.E ‘A’ level qualification or Diploma holders
- Preferably 5 years working experience in retail, customer service or healthcare industry. Familiar with medical terminology will be an added advantage
- Proficient in Microsoft Outlook, Word and Excel
- Excellent communication and interpersonal skills
- Service oriented and customer focused
- Positive working attitude, team player and willing to learn.
- Work independently and seek ways to surpass customer’s expectations



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