Sales Supervisor
2 days ago
**General Role**
Responsible for supervising a team of sales staff to deliver quality and consistent services, to drive results and to ensure operation excellence at the store level.
**Major Responsibilities**:
- Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations.
- Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships.
- Identifies and handle client enquiries, concerns, and complaints.
- Ensures store presentation is consistent with our brand image.
- Supervise general housekeeping and cleaning duties including performing such duties, if necessary.
- Coordinates with the team on the execution of sales plans and store events.
- Manage and motivate staff to achieve sales targets established.
- Ensures proper security measures are enforced.
- Monitors and assists sales staff development by providing on-the-job training, product training, etc.
- Be a mentor to assistant sales supervisors and guide them where required.
- Always maintain a high standard of personal grooming and professional conduct.
- Perform any other duties that may be assigned from time to time by the Store Manager and/or Operations Team.
**Requirements & Capabilities**:
- Passion in retail industry
- Tech savvy and good with IT/digital technology
- Fluent in English and other spoken, written languages a plus
- Must be a good team player pleasant service oriented and self motivated
- Strong team building interpersonal and communication skills
- Hands on computer knowledge of MS Office
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