Customer Service Engineer

2 days ago

Singapore Healthcare (OHQ) Full time

**Job Title**:Customer Service Engineer (Healthcare Medical Devices)

**Location**:Singapore, Singapore**Employment Type**:Permanent**About OMRON Asia Pacific**

OMRON began life in 1933 as Tateisi Electric Manufacturing Co. We have come a long way since. Today, our APAC network covers over 10 countries with more than 5,200 employees.
- They form the backbone of our organisation, helping us become a global leader in the field of automation.
- From designing factory automation systems for production lines, to producing electronic components in some of the world’s most widely used products, we are a manufacturer’s manufacturer. One renowned for its proprietary Sensing & Control technologies, and driving innovations in the most advanced production processes and products.Job Description
The Engineer - Customer Service supports the business in all aspect of Customer Services, Products Servicing, Sales and After Sales at CS centre in Singapore to achieve customer (end user) satisfaction through effective technical support.
- Servicing, mainly compliance checking of healthcare devices
- Blood Pressure Monitor, Nebulizer, Thermometer, Body Composition Machine, and Weight Scale, with some repair required for selected models.
- Ensure that all returned products are processed effectively in accordance with the applicable documented service manuals and standard operation procedures.
- Ensure that all administration relating to returned goods from retailers and customers is handled effectively and according to policy.
- Order stock and check inventory of spare parts and products at CS centre in Singapore
- Maintain Service, Equipment Maintenance Records, e.g. maintenance of equipment calibration list and SOP documents per required GDPMDS standard.
- Support Customer Service Executive with regards to technical questions and provide general technical support for customers (internal and external) and report Quality issues and Customer complaints to Technical Service Engineer.

**Job Requirements**:

- Minimum 2 years of experience in Customer Service, Field Engineering or related field
- Proficient in English, both written and verbal
- Good knowledge of Microsoft Office suite (Word, Excel, PowerPoint)

**WHY JOIN US**

**The Benefits**
OMRON rewards its people in a number of ways depending on their role and performance. It also regularly benchmarks its benefits package to the market place to ensure that it remains competitive.**Employee Profiles**
At OMRON, people make the difference, no matter what their role or how long they have worked for us. Their drive and commitment ensures continued growth and success of the business.**Req ID**:1320

  • Assistant Port Ecosystem Executive

    2 weeks ago

    Singapore Customer Service Full time $42,000 - $90,000 per year

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Assistant Port Ecosystem Executive

    5 days ago

    Singapore Customer Service Full time

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Project Host

    2 weeks ago

    The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $40,000 - $80,000 per year

    Job Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...

  • Service Engineer

    1 week ago

    Singapore CONFORTIVE ENGINEERING SERVICE PTE. LTD. Full time

    CONFORTIVE ENGINEERING SERVICE PTE. LTD. Service Engineer Islandwide Full Time Junior Executive 8 years exp Building and Construction $3,500 to $7,000 Monthly 8 applications Posted 06 Nov 2025 Closing on 06 Dec 2025Preventive Maintenance Troubleshooting Microsoft Office Electrical PLC Driving License Pressure Customer Satisfaction Team Player Customer...

  • Service Engineer

    5 days ago

    Singapore Scandinavian Boiler Service Full time

    Scandinavian Boiler Service Inc. is looking for an experienced Serviced Engineer to service boiler and burner plants on seagoing vessels around the world. **Area of responsibilities**: - Service and inspection of boiler plants - Commissioning of new marine boiler plants with Saacke & Weishaupt burners worldwide but mostly in the US - Installation and...

  • Sales & Service Associate

    2 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • IT Engineer

    7 days ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time

    CompanyAllinton Engineer & Trading Pte LtdDesignationIT EngineerDate Listed27 Oct 2025Job TypeEntry Level / Junior ExecutiveIntern/TSJob PeriodImmediate Start, For At Least 3 MonthsProfessionIT / Information TechnologyIndustryComputer and ITLocation Name331 Jalan Besar, SingaporeAddress331 Jln Besar, Singapore 208983MapAllowance / Remuneration$800 - 1,500...

  • Customer Service Engineer

    5 days ago

    Singapore Collins Aerospace Full time

    **Date Posted**: **Country**: Singapore **Location**: 41 Changi North Crescent, Singapore **Position Role Type**: Unspecified Collins Business Unit - GASCA(Goodrich Aerostructures Service Centre) located at Changi North, specializes in the MRO of aircraft nacelle systems and airframe composite components. It is a leading supplier of nacelle systems to major...

  • Sales & Service Associate-reservation Sales

    5 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

  • Customer Service Engineer

    7 hours ago

    Singapore Collins Aerospace Full time

    Overview Collins Aerospace GASCA (Goodrich Aerostructures Service Centre) located at Changi North, Singapore, specializes in the MRO of aircraft nacelle systems and airframe composite components. It is a leading supplier of nacelle systems to major commercial airframe and engine manufacturers and provides best-in-class MRO services for latest nacelle...