Operation Manager

3 days ago


Singapore HUSTLE & BUSTLE PTE. LTD. Full time

**About H&B
Brand Custodians. Community Builders. Event Innovators.

H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.

**About the Role for Event Project Operations**:

- Establishes, implements, and communicates the strategic direction of the organization's operations division.
- Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
- Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
- Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
- Handles and manages events budget costings
- Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)

Pre-Show/Event Opening:

- Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.

During Show/Event:

- Provide support to onsite staff to ensure the maintenance of high levels of customer service.
- Support continuous training for staff members and oversee staff management activities.
- Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.Exercise budget control measures throughout the duration of the show/event project.

**Skills and Experiences**:

- Strong leadership, interpersonal and organizational skills
- Proven Planning and Coordination skills
- Driven problem solver, always looking for the most efficient and cost-effective solution
- Good Communication skills, including fluency in spoken and written English
- Ability to work independently, take initiative, set priorities and support company objective
- Might need to travel for projects in ASEAN



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