Customer Support Officers
7 days ago
Reference: JOB391
Location: singapore, singapore, Singapore
Employer: client of Saitech International
Contact: Bhanu
Unauthorized copying / reposting / transmitting this advertisement is strictly not allowed.
- Our client is a well known training service provider in Singapore. They have a requirement for CUSTOMER SUPPORT OFFICERS
**Responsibilities**:
Assist corporate clients to register participants to various courses
Provide information on the courses, fee, schedule etc
Send mass mailers, course schedule and promotions to the clients
Handle and resolve feedback, complaints or conflicts
Provide monthly reports for management review
Highly self-motivated to achieve KPIs and targets
Other ad-hoc duties as assigned by the company
**Requirements**:
Diploma/Degree in Sales and Marketing or related disciplines with 0-2 years of experience (Freshers can apply)
Excellent communication and interpersonal skills to build a strong rapport with clients and the ability to relate well at all levels
Able to work independently without much supervision
Professional and confident in dealing with corporate clients and possess effective presentation skills
Well rounded team player to build efficiency and foster a strong team environment
Possess strong work ethics and keep the information confidential
Should be able to speak in Mandarin, as the job requires so (for one of the position)
Should be able to work on Sundays and PH for half a day (for Pioneer location)
Job location is Pioneer & City.. Salary commensurates with qualification and experience. There are multiple vacancies.
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