Business Analyst

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

**Government Solutions Business Unit** is looking for a **Business Analyst**
- Internal Code: A24105_

**This is a one-year contract role.**

**What will you do?**

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

**Requirement Gathering and Analysis**:

- Collaborate with stakeholders to elicit, document, and prioritize business requirements.
- Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
- Analyse and translate business requirements into functional specifications and user stories.

**Solution Design and Implementation**:

- Work with Design & Technical teams to design and validate solutions that meet business requirements.
- Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
- Support the implementation of new systems and processes, including user training and change management.

**Project Management Support**:

- Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
- Facilitate communication between stakeholders, project managers, and development teams.
- Monitor project progress and address any issues or risks that may arise.

**Data Analysis and Reporting**:

- Analyse data to identify trends, issues, and opportunities for process improvements.
- Develop and deliver reports and presentations that provide actionable insights for decision-making.
- Create and maintain documentation of business processes, systems, and workflows.

**Continuous Improvement**:

- Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
- Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

**What are we looking for?**
- Good understanding of IT systems, databases, and software development processes.
- Development experience or knowledge of programming languages and concepts.
- Experience with software and tools used for business analysis and documentation.
- Strong analytical and problem-solving skills with the ability to think critically and strategically.
- Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
- Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
- Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
- Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
- Diploma/bachelor’s degree in computer science, Information Technology or related field.
- CBAP or PMI-BA is a plus.

**What do we offer?**
- Fun working environment
- Employee Wellness Program

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

**Job Types**: Full-time, Permanent

Pay: Up to $9,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person