Ecommerce & Retail Support Assistant

1 day ago


Singapore The Sophia Label Full time

Company

The Sophia Label

Designation

eCommerce & Retail Support Assistant

Date Listed

24 Oct 2025

Job Type

Entry Level / Junior Executive
- Full/PermIntern/TS

Job Period

From Nov 2025, For At Least 6 Months

Profession

Customer Service / Communications

Industry

Retail / eCommerce

Location Name

Bukit Batok, Singapore

Address

Bukit Batok, Singapore

Map

Allowance / Remuneration

$800 - 2,500 monthly

Company Profile

The Sophia Label (TSL) is a Singapore-based lifestyle brand dedicated to creating vegan and cruelty-free products. We design with practicality and mínimalism in mind, crafting timeless pieces that blend functionality, comfort, and quiet confidence.

**Job Description**:
We’re looking for a motivated and versatile individual to join our growing team as an E-Commerce & Retail Support Assistant Assistant. This role offers a behind-the-scenes look into the heartbeat of a modern lifestyle brand. You’ll support the day-to-day operations that keep our e-commerce, logistics, and retail experiences running seamlessly.

We welcome fresh graduates and individuals who are eager to learn the inner workings of a lifestyle brand,

What You’ll Do
- Coordinate day-to-day logistics operations, liaising with shipping partners and managing delivery schedules.
- Support retail duty rostering to ensure optimal retail store coverage and efficiency.
- Handle customer and business inquiries promptly and professionally.
- Oversee order fulfilment, ensuring every parcel leaves on time and with care.
- Liaise closely with our warehouse and retail teams on stock movements and replenishments.
- Assist with inventory counts and tracking accuracy.
- Deliver warm, thoughtful customer service both online and in-store.
- Provide administrative support to the team such as: data entry, document organisation, coordination.
- Participate in brand events and special events as needed.
- Be flexible to assist in retail operations when required, supporting sales and customer engagement.

**Requirements**:

- Responsible, adaptable, and eager to learn.
- A strong communicator who enjoys helping others.
- Able to multitask and thrive in a fast-moving, hands-on environment.
- Comfortable working both independently and in a small team.
- Basic proficiency in Microsoft Excel, Word, and other office tools.
- Familiarity with e-commerce or retail operations is a bonus.
- Interest in fashion or lifestyle brands is a big plus

Expected Pay:

- Internship: $800-$1000
- Full Time: $2000-2500

Application Instructions



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