Ecommerce & Retail Support Assistant
1 day ago
Company
The Sophia Label
Designation
eCommerce & Retail Support Assistant
Date Listed
24 Oct 2025
Job Type
Entry Level / Junior Executive
- Full/PermIntern/TS
Job Period
From Nov 2025, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Bukit Batok, Singapore
Address
Bukit Batok, Singapore
Map
Allowance / Remuneration
$800 - 2,500 monthly
Company Profile
The Sophia Label (TSL) is a Singapore-based lifestyle brand dedicated to creating vegan and cruelty-free products. We design with practicality and mínimalism in mind, crafting timeless pieces that blend functionality, comfort, and quiet confidence.
**Job Description**:
We’re looking for a motivated and versatile individual to join our growing team as an E-Commerce & Retail Support Assistant Assistant. This role offers a behind-the-scenes look into the heartbeat of a modern lifestyle brand. You’ll support the day-to-day operations that keep our e-commerce, logistics, and retail experiences running seamlessly.
We welcome fresh graduates and individuals who are eager to learn the inner workings of a lifestyle brand,
What You’ll Do
- Coordinate day-to-day logistics operations, liaising with shipping partners and managing delivery schedules.
- Support retail duty rostering to ensure optimal retail store coverage and efficiency.
- Handle customer and business inquiries promptly and professionally.
- Oversee order fulfilment, ensuring every parcel leaves on time and with care.
- Liaise closely with our warehouse and retail teams on stock movements and replenishments.
- Assist with inventory counts and tracking accuracy.
- Deliver warm, thoughtful customer service both online and in-store.
- Provide administrative support to the team such as: data entry, document organisation, coordination.
- Participate in brand events and special events as needed.
- Be flexible to assist in retail operations when required, supporting sales and customer engagement.
**Requirements**:
- Responsible, adaptable, and eager to learn.
- A strong communicator who enjoys helping others.
- Able to multitask and thrive in a fast-moving, hands-on environment.
- Comfortable working both independently and in a small team.
- Basic proficiency in Microsoft Excel, Word, and other office tools.
- Familiarity with e-commerce or retail operations is a bonus.
- Interest in fashion or lifestyle brands is a big plus
Expected Pay:
- Internship: $800-$1000
- Full Time: $2000-2500
Application Instructions
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