Routing Analyst

5 days ago

Singapore 8x8, Inc. Full time

The Routing Analyst is mainly responsible for the curation, maintenance, analysis and adjustment of A2P SMS routes to achieve optimal quality and costs to meet the needs of our customers.

The specialist will work closely with the Carrier Relations team as well as the Solutions and Operations teams internally, as well as the counterparts at the many partner organisations globally.

This is a team contributor role, and would require at least 3 years’ experience working in a semi-technical field, and communicating with partners across different cultures.

Direct and relevant experience will be preferred. On the Job training will be provided for those with related but not direct experience.

**Main Responsibilities**:

- Setting up and testing of routing plans to support different business use cases for customers.
- Monitoring and maintenance of the routes to ensure consistent and reliable delivery.
- Analysis of relevant performance indicators and costs to ensure optimal performance.
- Understanding the local and international rules and nuances of routing and delivery in assigned countries and regions to advise customers and operations when needed.
- Making timely adjustments to the routing to maintain the desired level of performance and profitability and to meet business goals.
- Assisting in escalation, investigation and troubleshooting of technical issues with partners as needed.
- Reporting or recommending changes and modifications to improve business and operations processes as needed.
- Working with Carrier Relations team to respond to Request for Proposals as needed

**Requirements**:

- Experience in working in semi-technical routing and technical customer service.
- Familiar with the global A2P messaging ecosystem.
- A pro-active team player, with excellent analytical and problem-solving skills, and an ability to work with cross-functional global teams.
- Hands-on doer; able to appreciate and balance the business and technical needs.
- Know how to forecast, analyse, and execute strategies in order to achieve goals.
- Possess good communication & interpersonal skills.
- Have a strong sense of responsibility, initiative and commitment.
- 3rd or Regional language skills would be an added advantage

**Qualifications**:

- Diploma or higher in a technical, engineering or IT field.
- Written and verbal fluency in English; fluency additional regional languages is advantageous.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
- View the Participant Poster in English | Español.
- View the Right to Work Poster in English | Español.

_(Include “_
**_Reasonable Accommodation_**:

- For European Job Applicants our Job Applicant Privacy Notice can be found _
- here_
- ._

  • Routing Planner

    5 days ago

    Singapore SATS Full time

    **About us** Country Foods is a wholly owned subsidiary of SATS Food Services. We are one of Singapore's largest food importers, distributors and manufacturers. Our key accounts include over 1,000 clients and our portfolio of products comprises over 800branded and white label products. Leveraging SATS' global network, and in collaboration with Temasek and...

  • Weather Routing Analyst

    2 weeks ago

    Singapore SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD Full time

    Join a global leader in digital solutions for smart shipping, delivering cutting-edge technologies for fuel monitoring, vessel performance, emissions tracking, regulatory compliance, and weather routing. Seeking an experienced Weather Routing Analyst to support their Weather Routing Operational Center and contribute to optimizing vessel performance and...

  • Analyst I, Pricing/revenue Analyst

    5 days ago

    Singapore Scoot Tigerair Pte Ltd Full time

    Summary The role of Analyst, Revenue Management, is to be responsible for the development and implementation of revenue management strategies and tactics for a given set of routes/ markets, utilising pricing and inventory control measures. **Job Description**: Main Responsibilities Pricing Development- Assess and segment demand based on market conditions-...

  • Operations Research Data Analyst

    1 week ago

    Singapore Shopee Full time

    Operations Research Data Analyst - Regional Logistics Join to apply for the Operations Research Data Analyst - Regional Logistics role at Shopee Operations Research Data Analyst - Regional Logistics Join to apply for the Operations Research Data Analyst - Regional Logistics role at Shopee Job Description As an Operations Research Data Analyst at Shopee, you...

  • Gojek - Data Analyst (Cartography)

    2 weeks ago

    Singapore GoTo Group Full time

    Join to apply for the Gojek - Data Analyst (Cartography)role at GoTo Group Join to apply for the Gojek - Data Analyst (Cartography)role at GoTo Group About The Role As a Data Analyst in Cartography’s team, you will be involved in working to About The Role As a Data Analyst in Cartography’s team, you will be involved in working to optimize the routing...

  • Security Operations Centre Analyst

    5 days ago

    Singapore Tate Asia Full time

    **Security Operations Centre Analyst (SOC Analyst)** ***: **SUMMARY**: - Our client who is a largest pure-play cybersecurity service provider in Asia is looking to add a Security Operations Centre Analyst (SOC Analyst) to join their growing team. **KEY RESPONSIBILITIES** - Assist with the development of incident response plans, workflows, and SOPs -...

  • Revenue Management Analyst

    2 weeks ago

    Singapore Singapore Airlines Full time

    Join to apply for the Revenue Management Analyst role at Singapore Airlines Join to apply for the Revenue Management Analyst role at Singapore Airlines Get AI-powered advice on this job and more exclusive features. Job Description Job Description The role of a Revenue Management Analyst is to be responsible for the forecasting and management of a given set...

  • Pricing/revenue Analyst

    5 days ago

    Singapore SCOOT PTE. LTD. Full time

    **Main Responsibilities** **Pricing Development** - Assess and segment demand based on market conditions - Maximise revenue by developing optimal fare structure on all routes and beyond points originating from assigned point of origin/commencement - Identify opportunities for tactical pricing actions for incremental traffic - Benchmark and monitor pricing...

  • Production Support Analyst

    3 days ago

    Singapore Hays Full time

    **Your new company** This multinational bank has a dynamic and multi-faceted working culture. This bank is expanding its operations team here in Singapore and encourages training and development for all employees. **Your new role** As a Production Services Analyst, you will be using monitoring tools to identify and research potential production incidents...

  • IT Operations Analyst, Network Operations

    2 weeks ago

    Singapore TD Full time

    IT Operations Analyst, Network Operations We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Work Location : Singapore, Singapore Hours : 40Line Of Business :...