Officer, Operations
5 days ago
**Tasks and Responsibilities**:
- Order Management - Assign tugs to vessels in accordance with MPA guidelines and availability, ensuring optimal use of resources.
- Maintaining communication with tug master, pilot, and other stakeholders to ensure safe and seamless coordination and operation
- Continuously monitoring operation, make real-time adjustments as needed, and prepare work completion report
- Monitor service level and uphold of customer satisfaction
**Preferred Experience**:
- Experience in planning and scheduling operations.
- Knowledge of Singapore port information
- Prior experience in port agency knowledge and experience will have an advantage
- Willing to work on 12 hours shift and public holidays
**Education and Key certifications necessary**:
- ITE - Higher NITEC
- GCE O Level or equivalent
**Additional Details**:
- Non-standard work hours: 0730H to 1930H, 1930H to 0730H
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