Learning & Talent Development Manager / Lead (Human

5 days ago


Singapore Touch Community Services Full time

**Job Summary**:
We are seeking an innovative and strategic Learning and Talent Development Manager to lead and build a high-performing culture and enhance organisational capabilities through comprehensive people development and employee engagement initiatives. This role is pivotal in driving our commitment to continuous learning and fostering an environment where employees can thrive and grow.
You play a key role in the development and deployment of a broad curriculum across the organisation, focusing on leadership and talent development, transformation of culture, and learning innovation, leveraging both internal and external networks of resources.

**Key Responsibilities**:1. Learning and Development Strategy**:
Develop and implement a cohesive learning and development strategy aligned with organisational goals and objectives.
Identify current and future skills requirements and create learning pathways to meet these needs.
Integrate modern learning methodologies and technologies to enhance learning experiences.

**2. Talent Development**:
Design and oversee programs that support leadership development, succession planning, and high-potential employee growth.
Create career development frameworks and coaching/mentoring programs to foster talent growth at all levels of the organisation.
Conduct talent assessments and provide actionable insights to guide talent management decisions.

**3. Employee Engagement**:
Develop and execute employee engagement strategies that promote a positive organisational culture and high levels of employee morale and satisfaction.
Utilize surveys, focus groups, and other tools to gauge employee engagement and identify areas for improvement.
Implement initiatives to recognize and reward employee achievements and contributions.

**4. Program Management**:
Manage the end-to-end development and delivery of learning programs, including planning, design, execution, and evaluation.
Oversee the selection and management of external training vendors and consultants.
Ensure all learning and development initiatives are delivered on time, within scope, and within budget.

**5. Measurement and Evaluation**:
Establish metrics and KPIs to measure the effectiveness and impact of learning and talent development programs.
Continuously assess program outcomes and employee performance to refine and enhance development strategies.
Report on learning and development activities, progress, and outcomes to senior management.

**6. Collaboration and Stakeholder Management**:
Partner with department heads and senior leaders to understand business needs and ensure alignment of learning initiatives.
Serve as a trusted advisor on talent development matters, providing expertise and guidance to stakeholders.
Foster strong relationships with employees at all levels to understand their development needs and career aspirations.

**Qualifications**:
Bachelor's degree in Human Resources, Organisational Development, Business Administration, or a related field. A Master’s degree is preferred.
Minimum of 5-7 years of experience in learning and development, talent management, or a similar role.
Proven track record of designing and implementing successful learning and development programs.
Strong understanding of adult learning principles, instructional design, and modern learning technologies.
Excellent project management skills with the ability to manage multiple priorities and projects simultaneously.
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Proficiency in using Learning Management Systems (LMS) and other relevant software.
Certification in learning and development, such as CPLP, is a plus.

**Key Competencies**:
**Strategic Thinking**: Ability to develop long-term strategies that align with organisational goals.
**Innovation**: Embrace new ideas and technologies to enhance learning experiences.
**Leadership**: Inspire and motivate others to achieve high performance and personal growth.
**Analytical Skills**: Use data and analytics to measure program effectiveness and inform decision-making.
**Collaboration**: Work effectively with cross-functional teams and build strong relationships.
**Communication**: Excellent written, verbal and presentation skills



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