Assistant Housekeeping Manager

5 days ago

Singapore Hotel Traveltine Full time

1. Primary responsibilities

Lead the housekeeping operations and create a pleasant and at the same time ensuring that all hotel guests receive a high level of housekeeping services.. You will work together with Front Office, Engineering and Security Departments and report directly to the Executive Housekeeper.To be responsible for assisting the Supervisor in outlet operations. 2. Job Function

Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground

Review and implement the standard operating procedures (SOPs) and standard and guidelines, ensuring that the department adheres to them

Promote teamwork and quality service within the team and coordination with the other departments

Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities

Review and follow up on residents’ feedback and satisfaction scores to improve quality and standards

Operate within departmental budgets through effective stock and cost controls and well managed schedules

Support departmental targets and objectives, work schedules, budgets, and policies and procedures

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards

Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper.

Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work

Ensure team members have an up-to-date knowledge of all room categories and amenities

Assist the Executive Houskeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers

Support managing, training and developing the team

Assist other departments wherever necessary

Assume other responsibilities as designated by the Management.

Not Specified

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