Assistant Manager, Housekeeping

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Assistant Manager, Housekeeping
role at
The Ascott Limited
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Join to apply for the
Assistant Manager, Housekeeping
role at
The Ascott Limited
About Us
CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
About Us
CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Assistant Manager, Housekeeping
You will assist to lead the housekeeping operations in our Serviced Residence and create a pleasant and lasting atmosphere that enables residents' satisfaction and provide them with a sense of home away from home. You will work together with Guest Service, Engineering and Security Departments and report to the Manager, Housekeeping.
Responsibilities
You will:
Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
Review and implement the standard operating procedures ( SOPs ) and corporate standard and guidelines, ensuring that the department adheres to them
Comply and maintain service and product audit by Global Operations
Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
Promote teamwork and quality service within the team and coordination with the other departments
Manage the expenses of the department and prepare the annual departmental operating budget and finance
Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
Manage horticultural, pest control and waste management activities in the service apartment
Review and follow up on residents' feedback and satisfaction scores to improve quality and standards
Suggest innovative methods to mitigate issues and improve residents' experiences
Assume other responsibilities as designated by the Manager, Housekeeping
Benefits
Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences-
Strong advocate of staff volunteerism
Wellness programmes
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Hospitality
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