Restaurant Manager

2 weeks ago

Novena, Singapore Hollandse Club Full time

**Key Responsibilities**:
**Restaurant Operations**:

- _Oversee the daily operations of the restaurant, ensuring smooth service and a high standard of food and beverage offerings._
- _Manage the restaurant's opening and closing procedures, including ensuring all health and safety guidelines are met._
- _Ensure the cleanliness and organization of the dining area, including dining tables, service stations, and kitchen areas._

**Staff Management**:

- _Recruit, train, and supervise restaurant staff, including servers, bartenders, hosts, and support staff._
- _Ensure that all staff provide professional, friendly, and efficient service to all members and guests._
- _Schedule shifts and manage labor costs to ensure staffing levels are appropriate without exceeding the budget._
- _Conduct regular performance evaluations and provide ongoing feedback and coaching to staff._

**Customer Service & Member Relations**:

- Ensure that members and guests have a memorable dining experience by consistently delivering excellent customer service._
- Address any member or guest concerns or complaints in a timely and professional manner._
- Foster strong relationships with club members and encourage repeat visits and positive word-of-mouth._

**Menu & Food Quality Management**:

- Collaborate with the executive chef to develop and maintain the restaurant’s menu, ensuring it meets the preferences of members and aligns with seasonal ingredients._
- Ensure that food presentation, quality, and portion sizes are consistently high._
- Monitor food inventory levels and work with the kitchen team to maintain cost control and minimize waste._

**Financial Management**:

- Develop and manage the restaurant’s budget, focusing on controlling costs (labor, food, beverage) and maximizing profitability._
- Analyze financial reports (sales, inventory, labor costs) and adjust operations as needed to meet financial goals._
- Manage pricing strategy and monitor market trends to ensure competitive pricing._

**Event Coordination**:

- Coordinate and manage special events, including private dinners, banquets, parties, and other club events that require food and beverage services._
- Work with the events team to plan and execute flawless events, ensuring that service standards are upheld._
- Customize menus and dining experiences for special occasions or private function_

**Health & Safety Compliance**:

- Ensure all health and safety regulations are strictly adhered to, including food safety standards and alcohol licensing requirements._
- Conduct regular inspections of the kitchen and dining area to ensure cleanliness, organization, and compliance with club policies._
- Ensure that all restaurant staff are trained on food safety, hygiene practices, and emergency procedures._

**Marketing & Member Engagement**:

- Develop strategies to promote the restaurant to club members, including specials, themed nights, or loyalty programs._
- Collaborate with the club’s marketing team to design promotional campaigns, both internal (newsletters, member events) and external (online presence, social media)._
- Participate in club events and activities, enhancing visibility and engagement for the restaurant. _

Pay: $4,000.00 - $5,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Food provided
- Free parking
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Shift system
- Weekend availability

Work Location: In person

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