Hostess/ Guest Reservations
3 days ago
FK Dunamis Group is looking for committed and talented Host/Hostess with the following capabilities to join our growing team:
**Responsibilities**
- Update restaurant team on reservation requirements.
- Greet each guest warmly. Be helpful, welcoming, and pleasant towards each Guest.
- Seat the guests in the restaurant according to assigned tables.
- Personalize each guest experience by using the guests’ names where known. Acknowledge each special occasion where known.
- Assist in the service and operations when needed.
- Ensure service standards and processes are observed to achieve high levels of guest satisfaction when dining.
- Thank Guests for patronizing the Restaurant as they leave.
- Maintain the Guests’ profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
- Relay all Guest comments to the Restaurant Manager.
- Carry out any other duties as assigned by the Management.
**Requirements**:
- Experienced and passionate
- Minimum 2 years relevant experience in frontline customer service
- Meticulous and detailed in their delivery of service and communication.
- Well-groomed and comfortable working under stress and a demanding environment;
- Positive attitude, cheerful and good interpersonal skills
- Comfortable working split shift and a 6 days work week, and
- Preferably ready to start immediately or within a short notice period
- Position suitable for ex-cabin crew/ airlines crew
- Minimum contract period 18 months
Successful applicants can expect a good career progression and very attractive salary from $3,500 to $4,500.
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