Service Associate, Money Changing Counter

2 weeks ago

Changi Airport, Singapore 3677 Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

**Responsibilities**:
**Operations & Customer Service**
- Perform frontline counter transactions to meet customers’ currency exchange needs with utmost accuracy and efficiency.
- Cross-selling of Bank’s and Business Partners’ services and products, e.g. SIM card, Travel Card, referrals for KrisFlyers and Cross Borders.
- Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary.
- Assist with other administrative duties assigned by team leader.

**Risk Management**
- Escalate risk issues on a timely basis.
- Exercise vigilance when performing duties and highlight unusual and suspicious transactions.
- Risk and control issues are resolved on a timely basis.

**Job Requirements**:

- A pleasant personality and enjoys engaging customer
- Driven, self-motivated and a good team player
- Good interpersonal and communication skills
- Applications must be willing to work in Changi Airport and able to work 3 rotating shifts

**Be a part of UOB Family**:

  • Counter Service Associate

    5 days ago

    Changi, Singapore JobSupermart.com Full time

    Counter Service Associate ( Hospitality Industry )Location: Changi Salary: $ Work Week: 5 days work week Qualification: Sec Experience: 1 Year's Experience Job Description / Requirements Good FRONT-DESK Customer Support Communications Skills, PC Literate. FIVE rotating shifts: 06:45am – 04:00pm / 10:45am – 08:00pm / 01:45pm – 11:00pm / 09:00am –...

  • Customer Service

    2 weeks ago

    Changi, Singapore Transcendent Business Services Pte Ltd Full time

    Customer Service (Money Exchange) Salary up to $1800+ Incentives ( depends on experience) Rotating Shift ( 4 days work, 3 days off) Changi Airport Job Requirements: - Provide good customer service, attending to customer inquiries and complaints - Handles foreign exchange transaction - Process Traveller’s Cheque encashment - Admin and other related...

  • Passenger Service Associate

    1 week ago

    Changi Airport, Singapore AlwaysHired Pte. Ltd. Full time $33,000 - $50,000 per year

    Passionate and customer-focused individuals are welcome to join our team as Passenger Service Associates at Changi Airport In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure. Airport Customer Service | Up to $3,300 + Bonuses | $5,000 Joining Bonus | ChangiBe the face of world-class service...

  • Cash Refund Officer

    2 days ago

    Changi Airport, Singapore Global Tax Free Pte Ltd Full time $30,000 - $48,000 per year

    Global Tax Free("GTF") Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:o Tax Refund Services for tourists...

  • Retail Associate

    6 days ago

    Changi Airport, Singapore COCOBA PTE. LTD. Full time $20,000 - $40,000 per year

    Join the Irvins SquadRetail Associate (Full-Time)Are you a people person with a knack for selling?We're looking for energetic and outgoing individuals to join our team at Irvins As a Retail Associate, you'll be the face of our brand, providing top-notch customer service and boosting sales.Why Join Us?Perks: Enjoy exclusive discounts on our delicious treats...

  • Retail Associate

    2 days ago

    Changi Airport, Singapore RISIS Private Limited Full time $30,000 - $45,000 per year

    About the role We are seeking a passionate Retail Associate to join our team at RISIS Private Limited. As a Retail Associate, you will play a crucial role in providing an exceptional customer experience and driving sales for our premium lifestyle brand. This is a full-time position with the opportunity to earn a competitive commission-based...

  • Kiosk Assistant/Service Crew

    5 hours ago

    Changi Airport, Singapore Elitez Pte Ltd Full time $24,000 - $48,000 per year

    Kiosk Assistant/Service Crew (Full-Time)Locations: Jewel Changi Airport & Terminal 1Salary Package: Up to S$3,200 (Basic Salary) per month.Benefit: Transportation Provided (Point to Point)Working Hours: 8 hours per shift.Jewel: 9 AM to 11 PM (two rotating shifts)Terminal 1: 6 AM to 1 AM (three rotating shifts)Overtime: Paid for any hours worked over 44 hours...

  • Retail Associate

    1 week ago

    Changi Airport, Singapore The Supreme HR Advisory Pte Ltd Full time $36,000 - $42,000 per year

    Retail AssociateWorking Hours: 5 days (shift-based, 44-hour work week)Location: Airport TerminalsStarting Salary: $2,305 basic + $170 location allowance + $8 daily meal allowance + outlet incentiveJob Description:Perform and deliver excellent Customer Service experience to all customers visiting the retail storesDevelop and maintain strong product knowledge...

  • Retail Associate

    1 week ago

    Changi, Singapore RISIS PRIVATE LIMITED Full time

    Overview Are you passionate about customer service and sales? We are looking for a motivated and friendly Retail Associate to join our growing team! You will play a crucial role in promoting and selling the company’s product, play an integral part in promoting the brand’s image and ensure that the day-to-day operation of the outlet/counter is carried out...

  • Retail Associate

    5 days ago

    Changi, Singapore RISIS PRIVATE LIMITED Full time

    Overview Are you passionate about customer service and sales? We are looking for a motivated and friendly Retail Associate to join our growing team! You will play a crucial role in promoting and selling the company's product, play an integral part in promoting the brand's image and ensure that the day-to-day operation of the outlet/counter is carried out in...