Customer Service Officer

5 days ago


Bedok, Singapore ITCAN Pte Ltd Full time

_**Position Details**:_

**Role Name : Customer Service Officer (Customer Success)**

**Location : Singapore**

You will be responsible for handling users’ feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and assuring users of the company’s superior service standards.
- Excellent communication skills, both verbal and written in English, with the ability to convey complex information clearly and concisely.
- Proactive and dedicated individual with strong customer orientation.
- Exceptional interpersonal skills and the ability to remain calm and composed under pressure.
- Attention to detail and the ability to prioritize and manage multiple tasks effectively.
- Experience in Government IT projects is a plus.

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,500.00 per month

**Benefits**:

- Employee assistance programme
- Health insurance
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Local Polytechnic Diploma (required)

**Experience**:

- Sales: 1 year (required)
- Customer support: 1 year (required)
- Customer Success: 1 year (required)

**Location**:

- Singapore 410103 (required)

Work Location: In person



  • Bedok, Singapore Windflower Full time

    Job Description: - Provide accurate information regarding order status and product details. - Collaborate with relevant departments to address and resolve customer issues efficiently. - Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction. - Deliver outstanding customer service to walk-in...


  • Bedok New Town, Singapore Private Advertiser Full time $30,000 - $60,000 per year

    Join us as a Customer Service OfficerTraining provided (Up to 4 weeks)5-day work week (Mon - Fri, office hours)KPI IncentivesLocation: Chai CheeCommencement Date: 24 November 2025Job Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant...


  • Bedok, Singapore Certis CISCO Security Pte Ltd Full time

    Provide accurate and timely information on products and services - Manage and resolve customer enquiries and complaints within required service level agreements - Identify and escalate issues to supervisors or respective internal departments - Understand both internal and external customers, anticipating customer needs and giving a high priority to customer...


  • Bedok, Singapore Precise Auto Service Full time

    Assist with day-to-day site admin functions - Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc - Support the day-to-day aspects of records management for various users. - Inputs document data into the standard registers ensuring that the information is accurate and up to...


  • Bedok, Singapore Cushman & Wakefield Full time

    Description Overview Job Title: Customer Service Officer (Part-Time/ Bedok) - Expression of Interest at Cushman & WakefieldLocation: Bedok, SingaporeNote: Expression of Interest for a part-time Customer Service Officer role. This posting focuses on initial applicant interest and does not guarantee a vacancy.Responsibilities Professionally manage incoming and...


  • Bedok, Singapore Cushman & Wakefield Full time

    Overview Job Title: Customer Service Officer (Part-Time/ Bedok) - Expression of Interest at Cushman & Wakefield Location: Bedok, Singapore Note: Expression of Interest for a part-time Customer Service Officer role. This posting focuses on initial applicant interest and does not guarantee a vacancy. Responsibilities Professionally manage incoming and outgoing...


  • Bedok, Singapore Cushman & Wakefield Full time

    Overview Job Title: Customer Service Officer (Part-Time/ Bedok) - Expression of Interest at Cushman & Wakefield Location: Bedok, Singapore Note: Expression of Interest for a part-time Customer Service Officer role. This posting focuses on initial applicant interest and does not guarantee a vacancy. Responsibilities Professionally manage incoming and outgoing...


  • Bedok, Singapore 3TOP CONSULTING PTE LTD Full time

    Job Description & Requirements - Attend to walk-in customers - Handle and resolve enquiries related to our products, spare parts, service schemes, and schedule appointments. - Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that...


  • Bedok, Singapore Marken Full time

    **Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - To monitor all shipments on a daily basis to ensure that shipments are collected and delivered...


  • Bedok, Singapore C&W SERVICES (S) PTE. LTD. Full time

    This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. About the Role Professionally manage incoming and outgoing calls by providing accurate and consistent information Ability to communicate clearly and manage customers' feedback Organized and able to multi-task in fast...