Deputy Manager/manager

6 days ago

Queenstown, Singapore PSA Singapore Full time

We are the World's Port of Call. Our winning formula is our People.

In our continuing journey to build great teams, we are looking for passionate individuals driven by a strong sense of purpose. It is only with the determination and commitment of our People that we can serve our customers, lead our industry and contribute to our nation to create new possibilities.

Working Alongside, we can deliver extraordinary results together Join #TeamPSA today

**Deputy Manager/Manager (Insurance)**

**Job no**: 493668
**Work type**: Permanent
**Categories**: Finance, Operations

**Deputy Manager/Manager (Insurance)**

**Key Responsibilities**
- Manage all captive and non-captive insurance programs, ensuring timely procurement, renewals, and strict adherence to corporate guidelines and control procedures.
- Coordinate with various internal stakeholders to ensure insurance policies align with company risk management strategies and operational needs.
- Lead the tender process for new and renewal insurance policies, including selection, evaluation, and negotiation with brokers and insurers.
- Review and assess insurance policies for appropriate coverage, wordings, terms, and exclusions.
- Manage the operations of the Captive Insurance Company in partnership with the Captive Manager, including but not limited to governance and compliance, financial

performance, and management reporting.
- Oversee the insurance claims process from registration to settlement, ensuring claims are handled promptly and efficiently by the administrative team.
- Engage and communicate with all relevant stakeholders during claims processing to facilitate positive resolution.
- Monitor claims trends and identify loss control issues.
- Prepare and deliver periodic reports on claims status, insurance coverage, and risk metrics to management.
- Build and maintain strong working relationships with brokers, loss adjusters, captive managers, insurers, and other insurance partners.
- Support identification, assessment, and mitigation of business risks through insurance and other risk transfer mechanisms.
- Participate in and contribute to corporate projects, risk management initiatives, and continuous improvement activities as assigned.

**Requirements**:

- University degree holder in a relevant discipline.
- At least 5 years of experience in a similar insurance or risk management role.
- Strong technical knowledge of insurance, including policy structure, coverage evaluation, and claims management.
- Demonstrated ability to lead, motivate, and influence team members.
- Skilled in managing multiple stakeholders and driving successful project outcomes.
- Strong analytical thinking and attention to detail
- Proactive, resourceful, and committed to continuous improvement.
- Excellent communication skills - verbal, written, and presentation.
- Resilient and ability to manage pressure and competing priorities
- Flexible and agile in responding to business needs and change
- Collaborative team player with a proactive mindset

**Advertised**: 04 Jun 2025
**Applications close**: 31 Dec 2025

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