Vice President, Markets Application Production

**Your background**
- 5-8 Years of relevant experience
- Must be a problem solver, work collaboratively and positive attitude facing stressful situations;
- Strong Analytical/Troubleshooting skills (isolate components and identify root causes);
- Ability to exhibit a strong sense of urgency for high severity incidents and to assess the customer impact and provide tactical solutions.
- Experience in user interaction in banking support environment.
- Exposure to Back and Front Office Operations in investment banking environment.
- Experience with providing generic solutions and avoid re-occurring of incidents and proactively monitor the production environment and identify the potential incidents.
- Ability to identify risks and mitigation.
- Excellent communication skills and ability to write concise and clear reports in English;
- Previous experience in Monitoring Tools, creating Dashboards and adding Infrastructure and Application pieces to be monitored (i.e. ITRS, Splunk, etc.,);
- Strong knowledge on SQL databases, being able to manage release management and address performance issues;
Have supported Investment Bank on Derivatives & FX and/or Back Office Areas in International Banks is a strong differential.
- Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same. Provide necessary examples to the team for efficiency improvements.
- Skills to proactively identify cross functional or technical issues.
- Ability to suggest and implement ideas for enhancing the customer experience and implementing best practices for cost saving.
- The core set of technical skills that are beneficial in the role are:
**Required Skills**:

- Strong knowledge in ITIL (Certification is a differential);
- Scripting languages: Python, Perl, Unix Shell
- Operating systems: Solaris, Linux, Windows
- SQL (Intermediate level: multi-table joins, grouping results, etc...)
- Grid computing and batch management
- Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
**What you can expect**

**What you will do**:

- Business Support for Vendor Applications Functions and Processes;
- Production Environment Stability: making sure the Applications are up and running;
- Production environment monitoring (Knowledge on ITRS Tool is a differential);
- Change & Release Management for the supported Applications:

- Change Management for Market releases upgrades and regular Vendor Application upgrades;
Local Management Support for Global Patches and Releases.
**About Bank of America**

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

**Connecting Asia Pacific to the world**

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

**Job Band**:
H5**Shift**:
**Hours Per Week**:
40**Weekly Schedule**:
**Referral Bonus Amount**:
0