Counter Manager

7 hours ago

Singapore PERSOLKELLY Singapore Full time

**Responsibilities**:

- Sales Management:

- Set sales targets and goals for the counter and guide the team to achieve them.
- Monitor individual and team sales performance, providing coaching and support to improve sales results.
- Customer Service:

- Provide exceptional customer service to clients, ensuring they receive personalized recommendations and beauty advice.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Team Leadership:

- Supervise and train beauty advisors or sales associates, ensuring they are well-versed in product knowledge and sales techniques.
- Motivate and inspire the team to achieve sales targets and deliver exceptional customer service.
- Inventory Management:

- Monitor and manage counter stock levels, coordinating with store management to replenish products as needed.
- Reporting:

- Prepare sales reports, performance analysis, and customer feedback for the brand’s management and store management.

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