Director, Strategic Accounts Management, Asia

7 days ago


Singapore Medtronic Full time

**Careers that Change Lives**
A t Medtronic, we believe in the power of medical technology to improve lives. Seven decades ago, our co-founder invented the battery-powered pacemaker. Today, we are among the largest medical device companies in the world. With operations in 150 countries, our products treat 70 health conditions and include cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more.

The way the world accesses and interacts with healthcare is changing, so we must change too. Disrupt the status quo. Collaborate. And take on healthcare’s greatest challenges — Our therapies help 72 million people a year and support our Mission to alleviate pain, restore health, and extend life.

This is the time to join Medtronic. Our people make it possible. We value diverse perspectives and encourage our 90,000+ employees to be themselves. We hold each other accountable, act with integrity, and make quality our highest priority.

Come help us drive the transformation of healthcare. Join a leader, be a leader.

**Responsibilities**
- Build attractive business cases and propositions matching customer needs with available service portfolio, which are resonating in the market and relevant for all internal and external stakeholders.
- Take ownership on developing and executing account specific commercial action plans targeted at successfully selling transformational commercial partnerships.
- Act as an ambassador and accelerator within Medtronic to create excitement, interest and tangible demand for customer oriented long-term partnership models.
- Develop SAM COE expertise in the region, Be the thought Leader in SAM, establish a SAM / KAM strategy & playbook, build SAM capability further by ensuring all Country SAM Leads attend the SAM training.
- Deliver with decision-power the profit and loss on account level for the targeted Strategic / Key accounts (responsible for the prioritization of resources and Portfolio service offerings)
- Analyse data, write and maintain account acceleration plans and prepare progress reports for internal and external stakeholders
- Responsibility for driving incremental share and profitable growth to achieve AOP and add value/improved outcomes to clients
- Work creatively to generate, develop and implement key customer plans, whilst leveraging Medtronic resources to meet customer needs
- Develop innovative, appropriate service programs that create real value and positions Medtronic as a true long-term strategic partner
- Conduct quarterly business reviews internally and externally with Portfolio Leaders whilst developing the same approach with our customers teams from our Strategic accounts
- B uild ethical and productive business relationships with key stakeholders i.e. commercial/clinical decision makers (C-Suite, procurement, hospital managers, clinical leads etc.)

**Requirements**:

- Business, Science or Medical/Clinical related University Degree
- Minimum of 10 years of relevant sales or business development experience or advanced degree with a minimum of 8 years of relevant sales and leadership experience
- Experienced people leader with proven record
- Experience in selling large scale strategic transformational partnership programs.
- Thorough knowledge of the decision-making process within hospitals (physicians, C-suite, economic buyer) and health systems.
- Experience in leading complex negotiations for multi-year agreements.
- Strong customer and business focus combined with solid market analysis and strategic thinking.
- Ability to develop and foster business relationships with continuously changing stakeholder groups inside key customer’s organization.
- Ability to think strategically, to establish plans, and to execute for results.
- Proven sales record and the ability to succeed in both a technical and relationship driven business or equivalent consulting and/or leadership experience in healthcare
- Great passion for selling and winning in a team environment
- Knowledge of Medtech, healthcare and competitor landscape and / or strong Strategic and Business Acumen skills
- Understanding of customer financial statements
- Excellent communication skills, able to partner and build long lasting relationships with internal colleagues, through influence management, and external stakeholders



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