Senior Advisor, Sales Operations

Senior Sales Operations Advisor

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes - from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Senior Advisor on our Sales Operations team in Singapore to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Senior Sales Operations Advisor, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.

You will:

- Support Business Analytics & Opportunity tracking for Services Sales for South Asia & AEM
- Run-The-Business and BMS for Services Sales
- Outlook management including Non Tied Services Outlook
- Drive sales behavior through trainings, contests, programmes and enablement
- Measure Sales effectiveness and quota attainment for Services Sales
- Gap Analysis & tactical business recovery plans for areas not doing well
- Strategic / Stretch Goal setting, tracking and reporting
- Communication including Executive decks and presentations
- Business Alignment with GBO teams
- Strong participation in exec reviews - Readiness, Ops, BMS, Focus Reviews
- Driving Sales tools usage via training and enablement - SFDC, Vitals etc.
- Enabling tools and transitions
- Creating and managing Sales contests

Skills Sets
- Understanding of Dell’s business (knowledge about Services business is an added advantage)
- Strong Excel, Powerpoint skills
- Strong analytical skills (including using tools such as PowerBI)
- Business Acumen & Financial Acumen
- Strong people skills

Experience & Qualifications
- 8-10 years of experience in Marketing / Finance / Operations (GBO) / Sales / Sales Operations
- Bachelors degree (Masters degree preferred / MBA preferred)

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.