Data Solution Operations

**JOB DESCRIPTION**
Are you ready to make an impact in data solution operations? Join our team as a Data Solution Operations Associate, where you'll play a key role in ensuring data quality and delivering exceptional service to our clients. This is your opportunity to work with cutting-edge technology, collaborate with diverse teams, and drive innovation in data management. Elevate your career with us and be part of a team that values excellence and growth.

As an Associate in the Data Solution Operations team, you will monitor and deliver data files and products to clients daily. You will work closely with various teams to identify and resolve operational or technical challenges, ensuring seamless service delivery. This role offers you the chance to support data mining and analytics, create governance frameworks, and utilize advanced technologies to enhance business processes.

**Job responsibilities**:

- Monitor files to ensure each dataset and product is delivered to end user and/or client
- Manage business as usual exceptions, identifies root cause teams and works closely with appropriate teams to resolve exceptions
- Work directly with Technology, Product Owners and Source Teams to identify and implement strategic solutions
- Support data mining and analytics to help define process flow and best practices
- Create the ongoing governance and controls for business as usual processes
- Create and produces meaningful metrics reporting to share with senior audiences
- Create Standard Operating Procedures
- Analyze and interpret complex data sets to derive meaningful insights
- Identify trends, patterns, and correlations to support data-driven decision-making
- Facilitate communication and collaboration across various teams to drive exception resolution
- Utilize machine learning and artificial intelligence into analysis and business as usual procedures

**Required qualifications, capabilities, and skills**:

- Bachelor's Degree in Business, Information Systems, Technology, or related disciplines
- At least 5 years of experience in Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, or Middle Office
- Strong analytical and problem-solving skills: Ability to analyze complex business problems, identify root causes, and propose effective solutions
- Excellent communication and interpersonal skills: Ability to communicate clearly and effectively with stakeholders at all levels
- Data Analysis Tools: Proficiency in tools like Excel, Visio, SQL, Alteryx, querying databases & Confluence

**Preferred qualifications, capabilities, and skills**:

- Knowledge of Tableau
- Knowledge of Python/Jupyter Notebook
- Knowledge/use of Collibra (previously OWL DQ)
- Experience working in data management at an Asset Manager firm
- Fluency in Japanese will be an advantage to communicate and deal with Japanese clients

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.