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Parts Coordinator
2 weeks ago
Provide information and assistance to dealers, customers and staff within the company relative to service parts identification, product availability, orders, prices and shipments. Responsible for dealer parts order processes and assist unit management in identifying emerging trends and parts forecasting.
**Job Description**:
Provide technical phone support and response to dealers for machine down, stock parts orders
Provide dealer assistance pertaining to part identification
Enter weekly stock order receipts into the system
Support management in determing trends for parts forecasting
Handle parts claim from dealers
Liaise with Parts Distribution Center and Suppliers
Coordinate shipment tracking and documentation
**Requirements**:
Minimally Diploma with relevancy
At least 5 years of experience in logistics, parts, import or export business
Proficient in MS Office
Good with numbers and strong team player with communication skills