
Customer Service Associate
4 days ago
**Responsibilities**
- Process quotations, purchase orders and sales orders
- Manage Customer Consignment Programs
- Responsible for on-time deliveries for both internal customers (engineers) & external customers
- Work closely with customers, vendors and engineers to ensure on time deliveries to meet customers’ requirements
- Manage, negotiate & monitor on-time deliveries to customers (duplicate as 4-remove)
- Maintain stocks inventory & manage stocks movement
- Update Customer Price Books
- Maintain an effective filing system of documentations
- Attend to enquiries from customers and business partners
- Build and maintain a good customer relationship
- Other duties as assigned
**Requirements**:
- Diploma in Business Studies or its equivalent with at least 1 year of related experience
- Oracle or SAP system experience will be an added advantage
- Proficient in Microsoft Office Application
- Knowledge of Japanese language will be an advantage
- Strong communication and good interpersonal skills
- Meticulous, organized and resourceful team player
- Able to work independently with mínimal supervision
- Required to be on Monthly Rotating Weekend & Public Holiday Standby
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- Local Polytechnic Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- SAP: 1 year (required)
Work Location: In person
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