Food and Beverage Operations Manager

4 days ago


Singapore WECHAT TEA PTE. LTD. Full time

Role description: This position reports to the director. WECHAT TEA PTE. LTD. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Specific responsibility:
Individual to be involved in:
1)Plan, forecast and execute food and beverage orders

2)Process customer complaints patiently

3)Plan alternative recipes for customers with special dietary needs

4)Check food and beverage supplies and place orders when needed

5)Track and order shipments

6)Communicate and build strong relationships with vendors

7)Adhere to food, health and safety standards

8)Plan, hire, train, oversee and manage the members of staff

9)Oversee and supervise the welcoming of customers

10)Always strive towards an exceptional customer experience

Competencies:
1)Customer Service

2)Workplace work flow

3)Marketing planning

4)Operation planning

5)Business planning

6)New product planning

7)Intro and process of product making

Duration of Traineeship/Attachment: 6 months

Approved Training Allowance:

- Mature Mid-career Individuals - $2,400



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