Patient Service Associate

7 days ago


Singapore TAN TOCK SENG HOSPITAL PTE LTD Full time

**Challenges**

**Roles & Responsibilities**
- Deliver prompt and excellent frontline services with care, empathy and professionalism
- Handle patient registration, payment collection and bill enquiries
- Provide financial counselling to help patients and next-of-kin make informed decisions through sharing of inpatient bill estimates, available payment modes and financial assistance
- Coordinate with relevant stakeholders to facilitate admission and financial counselling processes for seamless patient experienceSupport in administrative and logístical tasks, with opportunities to be involved in improvement initiatives that contribute towards the transformation of overall healthcare financing journey

**Requirements**:

- Diploma in any discipline/ GCE 'A'/'O' Level /Higher NITEC / NITEC in any disciplines
- Frontline / customer service experience preferred
- Able to multi-task and work in a fast-paced,dynamic environment
- An adaptable team player with good interpersonal and communication skills
- Able to work on weekends and public holidays



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