Senior Associate/ Assistant Manager, Airside Concession Operations

1 week ago


Singapore Changi Airports International Full time

**Requisition ID**:6334

**Country**:SG

**Work Schedule**:Non-Shift Work Schedule

**Employment Type**:Permanent

**Description**:

- You will work closely with the officers managing airport concessions to provide timely updates on sales trends and actionable insights for their follow up to grow the retail business. You will be part of exciting projects to deepen understanding of our customers and to increase the attractiveness of Changi’s travel retail proposition.

You should possess good analytical and communications skills while being a good team player with excellent interpersonal skills. You would be required to multi-task and work with tight timelines.

**Responsibilities**:

- Provide the team with data deep-dives and sales insights to identify opportunities and solutions to stakeholders to grow the business
- Develop dashboards to analyse and generate sales trends and insights for management reporting
- Undertake market research to deepen understanding of the commercial landscape and translate it into actionable insights
- Work with tools (e.g. PowerQuery, Python etc.) to innovate and automate current processes

**Job Requirements**:

- Degree holder - preferably in Business/Data Analytics/Economics
- Competence in MS Office software, especially Excel, is required
- Familiar with business intelligence tools (e.g. MicroStrategy, Tableau, PowerBI etc.) and advantageous to be well versed with programming tools (e.g. Python, SQL etc.)
- Analytical with strong critical thinking and problem solving skills
- Good communicator who can clearly verbalise, write and present data across to stakeholders
- Self-motivated and takes initiative with accuracy and attention to detail



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