Product Lead

1 day ago

Singapore DCS CARD CENTRE PTE. LTD. Full time

**About the Company**

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

Are you passionate about shaping the future of digital payments? We're seeking a **Card Payments Product Lead**to develop innovative card-as-a-service (CaaS) solutions for fintechs, exchanges, and Web3 platforms. Join us in revolutionizing how businesses offer seamless card issuance to their end users with plug-and-play ease.

**Key Responsibilities**
- **Develop Cutting-Edge CaaS Solutions**: Build and scale a card-as-a-service product that enables clients to offer end-to-end card issuance and payment capabilities to their users effortlessly.
- **Optimize Product Workflows**: Collaborate with Engineering and Design teams to streamline client configurations, enhance user onboarding journeys, and automate backend processes such as order handling, settlement, and reconciliation.
- **Drive Key Metrics**: Take ownership of operational metrics, including payment success rates, client integration timelines, and service-level agreements (SLAs), ensuring consistent improvement and excellence.
- **Leverage Data for Impact**: Use quantitative analysis, qualitative research, and customer insights to drive product decisions, including competitor benchmarking and user needs analysis.
- **Collaborate Across Functions**: Partner with cross-functional stakeholders—Engineering, Finance, Risk, Legal, Compliance, and more—to scale the product while delivering a best-in-class experience for both clients and end users.

**What We’re Looking For**
- **Expertise in Card Payments**: At least 5 years of experience in debit/credit card product management, with a strong track record in building and managing card payment solutions for leading fintech platforms.
- **Domain Knowledge**: Deep understanding of card payments, digital wallets, and related payment ecosystems.
- **Data-Driven Decision Making**: Exceptional analytical and quantitative skills, with the ability to use hard data and KPIs to inform decisions and achieve goals.
- **Metrics-Oriented**: Proven ability to work in a data-driven environment, moving critical metrics and delivering results.
- **Collaboration Skills**: Skilled communicator with a demonstrated ability to work effectively across diverse teams, including Engineering, Finance, Risk, Legal, Design, and executive leadership.

**Why Join Us?**
- Be at the forefront of payment innovation in the rapidly evolving fintech and Web3 ecosystem.
- Work with a dynamic, cross-functional team passionate about building world-class payment products.
- Enjoy a flexible work environment with opportunities to collaborate globally.

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