Payment and Loyalty Marketing Executive

5 days ago

Singapore ALPHA PIONEER MARKETING PTE LTD Full time

Alpha Pioneer Marketing is hiring on behalf of Shell Eastern Petroleum (Pte) Ltd. The work location will be with Shell Eastern Petroleum (Pte) Ltd.

**Introduction**

**Responsibilities include**:
**Payment**:

- Plan, develop and execute marketing and promotional campaigns with partners, to drive sales and customer engagement. This includes co-ordination of creative and comms deployment, logistics co-ordination to stations, promotion setup in operational system, pulling of reports for campaign tracking, managing queries that come in from our customer enquiry channels.
- Escalation and operations focal point to ensure all payment acquiring related processes (settlement process, authorization, IT file transfers) are able to run as intended.
- Account management and day to day operations focal for our payment partners. This includes tracking of the marketing budget, agreed joint KPIs, maintenance of KPI reports, ensuring timely reimbursements and coordination operations.

**Loyalty Marketing**:

- Overall support to team lead in managing the end-to-end consumer loyalty programme.
- Plan and execute marketing and promotional campaigns for targeted customer segments on various scales - eg. from single-site initiatives to country-wide campaigns.
- Ensure flawless campaign execution via close partnership with internal and external stakeholders
- Work with external partners, marketing, media and CRM agencies closely to deliver targeted and effective communications to our customers.
- Monitor customer activity and propose initiatives to increase retention and reactivate customers.
- Accountable for day to day operations of the loyalty programme including: 1) Focal point between I.T. for technical related issues, 2) Managing the rollout of loyalty related system enhancements where applicable, 3) Focal point for loyalty customer support, 4) Loyalty KPI reports & CRM dashboard.
- Manage external partnerships and manage the loyalty catalogue to refresh offers for our customers
- Oversee the scheduling of the respective communication points for the loyalty program - Website, on-site, app, e-newsletters

**Project Management (Digital)**:

- Individual will be responsible for operational excellence in UAT, planning of the roll-out schedule and as well as marketing activations during app launch.

**Required Experiences & Skill Sets**
- Degree or experience in Marketing and campaign execution
- Proficient with figures and analysis of data
- Strong team player with a positive attitude and ability to communicate at all levels
- Energetic, resourceful and results oriented
- Have enthusiasm and drive in order to deliver the desired outcome

**Other Details**
- Relevant work experience is preferred but not required
- Fresh graduates are welcomed
- 2-year contract (renewable)

**Additional Information**

Office-Base: The Metropolis

Working Hours: 9:00 am to 6:00 pm, Monday to Friday

  • Executive, Partnerships

    1 week ago

    Singapore Ascenda Loyalty Full time

    **Nice to meet you! We are Ascenda.** We are a global fintech company headquartered in Singapore. Help us transform how the world’s biggest financial brands engage their customers! The thrill of saving up loyalty points for an exciting trip, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer - these are the...

  • Executive, Marketing

    2 weeks ago

    Central Singapore Lendlease Full time

    Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees. Delivering iconic and award-winning projects, we are setting standards in innovative and industry-leading project management, construction and design services locally...

  • Marketing Executive

    1 week ago

    Singapore Marina Bay Sands Pte Ltd Full time

    WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Summary To supporting the growth of Marina Bay Sands’ loyalty marketing program from a strategic perspective with an emphasis on marketing and operations planning. Job...

  • Loyalty Program Executive

    3 days ago

    Singapore CDG ZIG PTE. LTD. Full time

    **Job Scope** - Support Loyalty Programme Manager to ensure all areas related to CDG Zig loyalty program is well-coordinated and meticulously executed - Manage CDG Zig loyalty programme to achieve company objectives - Assist to develop, execute and manage effective loyalty campaigns to build and maintain strong loyalty and achieve group’s KPIs (e.g...

  • Marketing Executive

    1 week ago

    Singapore MIRAGE AESTHETIC PTE. LTD. Full time

    Job Summary The Marketing Executive Executive will be responsible for tracking and monitoring customers’ treatment packages, ensuring timely communication before expiry, and driving package renewals. This role plays a key part in enhancing customers satisfaction, loyalty, and overall business retention. Key Responsibilities Maintain and update the customer...

  • Business Analyst

    3 days ago

    Singapore Ascenda Loyalty Full time

    **Meet ASCENDA** Ascenda makes payments and banking rewarding! We are reimagining how the financial services industry builds deeper customer connections with innovative rewards. Our premium SaaS solutions power loyalty for Fintechs and top-tier banks.Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a best-in-class...

  • Senior Executive, Loyalty Marketing

    1 week ago

    Singapore National Gallery Singapore Full time

    COMPANY DESCRIPTION National Gallery Singapore is a leading visual arts institution overseeing the largest public collection of modern art in Singapore and Southeast Asia. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been...

  • Loyalty Manager

    5 days ago

    Singapore SONAK ASIA PTE. LTD. Full time

    SONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program. Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected. As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key functions, be it...

  • Senior Vice President, Loyalty Solutions

    1 day ago

    Singapore Mastercard Transpay Full time

    Mastercard Transpay SingaporePosted 3 hours ago Permanent Competitive **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Senior Strategic Partnership

    5 days ago

    Singapore Razer Inc. Full time

    Overview Senior Strategic Partnership & Loyalty Marketing Manager role at Razer Inc. Join to apply for the Senior Strategic Partnership & Loyalty Marketing Manager role at Razer Inc. Razer is a global company with teams across 5 continents. A great place to work with a gamer-centric culture and opportunities for growth. Responsibilities Develop and execute...