Customer Relations Officer

4 days ago


Singapore MPR INTERNATIONAL PTE LTD Full time

Qualification:

- At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent
- At least 2 years’ relevant working experience

**Job Description**:

- To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.
- To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)
- To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI
- To receive, process, and follow up events and logistics requests
- To perform other ad-hoc duties required



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