Customer Success Officer

**Role and Responsibilities: **Take ownership of customer issues** - Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made. **Escalate unresolved issues to the appropriate internal...

The role of the CFO continues to expand as organizations strive to address the rapid geopolitical changes impacting our global economy. This evolution has driven up the demand for financial applications to the tune of $40.9B market size in 2022 according to IDC. At SAP, we recognize the importance of the CFO in the overall transformation journey to SAP...

Define and drive adoption of Customer Success Best Practices for the APJ Customer Success team, including Customer Success playbooks, metrics measurement and customer goal-setting. - Build service and solution offerings, including work breakdown structures, and then train/enable partner organizations to handle delivery. - Work with Customer Success...

**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

Singapore - Flexible - June 03, 2025 - JB0060789 **Company Description**: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including...

The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese fluency to ensure our...

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that's a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and...

**Customer Success Representative **_Hungry, Honest, Humble, with Heart! - ** **The Opportunity** - This role is hybridNutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. We are looking for an accomplished Customer Success Representative to help our customers get maximum...

We’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work. - At Datadog, we place value in...

Company Description Through learning and certification, a global partner network, and a growing Customer of over 1,000,000 trained professionals, Scaled Agile helps enterprises build better systems, increase employee engagement, and improve business outcomes. Based in Boulder, Colorado, Scaled Agile is a member of the Pledge 1% corporate philanthropy...