Assistant Restaurant Manager

3 days ago

Singapore Mandarin Oriental Hotel Group Full time

Mandarin Oriental, Singapore is looking for a Assistant Restaurant Manager to join our F&B team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

**As Assistant Restaurant Manager, you will be responsible for the following duties**:

- Conduct outlet briefings
- Ensure that outlet logbooks are up to date
- Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
- Establish and mantain a monthly training plan according to the standards required
- Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
- Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
- Ensure that the restaurant is staffed according to operational needs at all times
- Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
- Handle all guests’ requests and complaints politely, promptly and professionally

**As Assistant Restaurant Manager, we expect from you**:

- Able to do shifts and work on weekends, 5 day work week
- Service-oriented team player with excellent interpersonal and communication skills
- Able to multi-task and work under pressure in a fast pace environment

**Our commitment to you**
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

**We’re Fans. Are you?

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