Customer Engineer, Business Intelligence

7 days ago


Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 6 years of experience working with problem-solving tools or data analysis (e.g., SQL, Python, business intelligence/dashboards).
- Experience selling or supporting business intelligence tools, and using them to manipulate datasets and databases (e.g., Looker).
- Experience in a data analytics or data science client-facing role (e.g., consulting/sales engineering).
- Ability to communicate in Mandarin or Korean fluently to support client relationship management in this region.

**Preferred qualifications**:

- Master's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience.
- Experience with Looker portfolio or similar technology.
- Experience in managing and delivering proof-of-concepts focused on the customer value provided by the solution.
- Experience responding to functional and technical elements of Requests for Proposals (RFPs).
- Experience in advanced data modeling and analytics, including analyzing data with SQL, Python, or R.

**About the job**:
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will be the technical advocate for our prospects and customers. You will work to understand their needs and demonstrate how Looker can add value to their data workflows. You will partner with the business counterparts to acquire new customers, expand relationships, and cultivate business growth. You will help shape our product roadmap based on the needs and requirements of the customers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Share business intelligence experience to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Develop customized presentations, demonstrations and prototypes of our software to communicate use cases and value to the customer.
- Educate technical and architectural concepts to a variety of audiences, including developers, architects, IT professionals, customers, partners and cross-functional team members.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



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