Branch Supervisor
1 week ago
**Branch Supervisor**
The Branch Manager oversees the day-to-day operations of the store assigned to him/her. He or she will report to the Retail Area Manager and is accountable for the business results of the operations.
**Responsibilities**:
- Responsible for driving the store’s sales and service performance
- Achieving growth and hitting sales targets
- Responsible to team build and assist in training the team to acquire the skills and competency levels required in
the job
- Responsible for cascading and operationalising headquarter directives to the store
- Implement and facilitate store operations, merchandising and marketing campaigns
- Monitor and maintain store inventory
- Monitor merchandising presentation and visual display
- Ensure efficient manpower planning and rostering for smooth operation daily
- Ensure customers feedback are resolved in a diplomatic and effective manner
- Analysing, evaluating market trend and provide timely report to the Management
**Requirements**:
- Possess at least a Diploma in Retail Management or any related field
- Minimum 2 years of working experience in the retail environment and management
- Able to work retails hours, weekends and public holidays
- Good people management and leadership skills
- Resilient individual with strong interpersonal and communication skills
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