Retail Operations Manager
4 days ago
**Duties and Responsibilities**:
- Lead and report to General Manager, responsible for building a high level retail team and motivate the retail team towards achievement of sales target & company KPI
- Oversee daily stores operations, inventory control and overall shopping experience to achieve optimum operational efficiency and customer satisfaction
- Responsible for annual budget planning and monthly sales forecast
- Motivate and lead the sales team to achieve the goal with good working attitude and team spirit
- Review and prepare business management reporting to reflect the sales performance with recommendations
- Identify business opportunities and grow the market share
- Cooperate with merchandising department to ensure sufficient products at store level
- Deliver high standard VIP shopping experience
**Job Requirements**:
- Degree holder with 3-5 years retail operations experience in fashion retail
- An in-depth knowledge of retail store operations with strong business acumen
- Identify business risk and opportunity, ability to think strategically at a high level, define and lead the implementation of plans to meet resulting identified needs
- Strong leadership, able to work with people with different levels and good at influence and collaboration
- Self starter who thrives on a fast placed entrepreneurial environment
- Excellent communication, negotiation and presentation skills
- Experienced in working with the landlords of shopping mall
- Fluency in English and Chinese
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