Refill Systems Engineer

**Job Title**:Refill Systems Engineer (Technical & Field Ops)
**Location**:Singapore

**Help Us Power the Refill Revolution**
Ecoworks is an award-winning sustainability startup reimagining how everyday products are delivered — without the waste. We design and operate **smart refill stations**to eliminate single-use plastic packaging at scale.

We're looking for a hands-on **Refill Systems Engineer**who can own our day-to-day field operations while supporting hardware prototyping and maintenance. This is a rare hybrid role that mixes logistics, engineering, and sustainability — perfect for someone who wants to build real things, not just sit behind a desk.

**Key Responsibilities**:
**Key Responsibilities**:
**Prototyping & Fabrication (Build and Hack)**:

- Design small mechanical improvements using **CAD software**(e.g., Fusion 360), and fabricate them using **3D printers**or hand tools.
- Tweak station components or mounts for improved usability, durability, or performance.Help test new station modules or enclosures before islandwide rollout.

**Embedded Systems & Rapid Testing (For the Tinkerers)**:

- Assist in sensor integration (e.g., load cells, flow sensors) or microcontroller tinkering (e.g., ESP32, Arduino).
- Support early-stage development of hardware logic, triggers, or sensor feedback loops.Help log field data and test firmware/hardware behavior in real-world conditions.

**Field Operations & Refill Logistics**:

- Drive our refill van and execute detergent refills across a network of smart stations islandwide.
- Monitor and maintain optimal stock levels across sites to prevent downtime.
- Maintain basic cleanliness, calibration, and functional checks of each station.Supervise part-time crew or field contractors as needed.

**️**Maintenance & Technical Troubleshooting (Maker-Minded)**:

- Perform routine preventive maintenance and field servicing for pumps, flow meters, solenoid valves, and wiring.
- Diagnose hardware faults and carry out on-the-spot fixes — with tools, tape, or code, if needed.Liaise with hardware vendors for component replacements or upgrades.

**Workshop & Inventory Management**:

- Maintain workshop cleanliness, organize spare parts, and track consumables.
- Coordinate detergent restocking and maintain tidy inbound/outbound inventory logs.Support ordering cycles and help forecast hardware or refill supply needs.

**Reporting & Process Improvement**:

- Provide weekly reports on field ops, inventory status, and station uptime.Suggest workflow and hardware improvements — whether that’s better logistics routing or a smarter nozzle mount.

**Field Operations & Refill Logistics**
- Oversee daily refill operations across multiple station sites islandwide.
- Ensure timely and accurate delivery and replenishment of detergent products.Supervise part-time refill crew or contractors as the business scales.

**StationMaintenance & Troubleshooting**
- Conduct preventive checks and resolve common issues with piping, pumps, flow sensors, valves, and electrical components.Coordinate with hardware vendors and assist in installation and relocation of stations.

**Warehouse & Inventory Management**
- Monitor stock levels of detergents and consumables.
- Maintain tidy, organized records of inbound/outbound goods.Support forecasting and restocking to reduce downtime.

**Process Improvement & Reporting**
- Identify bottlenecks and propose improvements in the refill/maintenance workflow.Provide weekly reports on station performance and inventory status.
- Diploma or Degree in **Mechanical Engineering**, **Electrical Engineering**, **Mechatronics**, **Industrial Design**, or similar.
- Familiar with basic plumbing, mechanical fittings, electrical wiring, or sensor calibration.
- Experience in CAD (e.g., Fusion 360, SolidWorks) and 3D printing is a strong plus.
- Enjoys hands-on work and solving real-world problems.
- Physically fit and willing to travel across Singapore frequently.
- Holds a valid **Class 3/3A driving license**.
- Bonus: Prior experience with vending machines, dispensing systems, or sustainability tech.

**Why Join Ecoworks?**
- Build Singapore’s circular economy from the ground up.
- Grow with a passionate, fast-moving team solving real-world sustainability challenges.
- Gain practical exposure to engineering, field ops, and hardware development.
- Shape the future of zero-waste retail — and have fun doing it.