Senior Client Manager, Client Management

2 days ago

Singapore Cigna Full time

Cigna Global Health Benefits Cigna Global Health Benefits, a division of Cigna International, is a leading provider of group health care programmes to expatriate employees of large multinational organisations and their families. With over 25 years’ experience in this field, CGHB have established businesses worldwide with a global reputation for excellence. Our customers and their families rely on us to provide the quality of service they have come to expect. To do this, we invest in quality people and, crucially, give them all the support and encouragement necessary for success. With our continuing global expansion, we now have an excellent opportunity for an enthusiastic, highly goal oriented and success driven individual to join our team.
Senior Client Manager Executing a Senior Client Management role in all aspects of strategic account management, engagement, and profitable retention, as well as to uphold optimum service by maximizing effectiveness of internal processes and communication.
Main Duties / Responsibilities
Engage and build strong relationships with intermediaries and/or clients
Pro-actively manage and successfully negotiate profitable renewal retention of defined experience-rated and portfolio-rated book of business
Provide consistent and quality support intermediaries and/or clients by answering queries, and collaborating with internal stakeholders to resolve services issues promptly.
Lead employee communication meetings (English) as required by intermediaries and clients.
Prepare customized claims analytical reports for large experience-rated clients.
Organizing and planning process trainings for key brokers as needed
Identifying areas of process improvement and collaborating with respective stakeholder functions in executing changes
Project lead in ad-hoc assignment(s), operational improvement etc.
Education/Professional Qualifications/Experience Required
University education required
English language competency
6 or more years of experience
Sales/Account Management experience in Group Health Insurance and in Insurer/Broker roles preferred. Skills
Excellent communication skills, both written and spoken English
Influencing and negotiating
Team player with strong interpersonal skills
Independent, self-motivated and responsible
Adept at meeting tight deadlines and managing priorities (working under pressure)

About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

  • HR Manager

    2 weeks ago

    Singapore a Snaphunt Client Full time

    Our client is a well-established consultancy firm serving the property development and construction sector. The Role We are looking for a driven and experienced HR Manager to join our team and oversee the full spectrum of HR operations. This role is ideal for professionals with a solid foundation in HR practices who are ready to play a strategic role in...

  • Senior Client Portfolio Manager

    2 weeks ago

    Singapore Franklin Templeton Asset Management Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the...

  • Product Manager

    2 weeks ago

    Singapore a Snaphunt Client Full time

    Overview Our client is a Singapore-based advanced AI agent designed to seamlessly integrate thought and execution, consistently delivering tangible results across diverse professional and personal domains. It empowers users to achieve their objectives efficiently, allowing them to focus on strategic priorities. The Role We are seeking a driven individual to...

  • Marine Broker

    2 weeks ago

    Singapore a Snaphunt Client Full time

    Our Client is a global specialist insurance and reinsurance broker powering complex risk solutions across markets. With deep technical expertise and a client-centric ethos, we arrange bespoke coverage for challenging exposures—from marine and energy to cyber, property, and programme business. As part of a leading wholesale and reinsurance group, we...

  • Client Experience Manager

    7 hours ago

    Singapore STARLIGHT ASSET MANAGEMENT PTE. LTD. Full time

    Starlight Asset Management (“Starlight”) is a Registered Fund Management Company (RFMC) with the Monetary Authority of Singapore (MAS). At Starlight, we curate and develop modern investment strategies for our investors in both traditional and alternative asset classes. We are forward-looking, deeply driven, and performance-oriented go-getters. We have...

  • Senior Associate, Client Relationship Management

    2 weeks ago

    Singapore Brookfield Asset Management Full time

    locations- Singapore- time type- Full time- posted on- Posted Today- job requisition id- R2036399- Location Collyer Quay Centre - 16 Collyer Quay, #19-00 - Brookfield Culture - Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial,...

  • Client Manager

    2 weeks ago

    Singapore T. Rowe Price Full time

    There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career...

  • Client Manager

    2 weeks ago

    Singapore T. Rowe Price International Full time

    T. Rowe Price International SingaporePosted 3 hours ago Permanent Competitive - Sales and Client Management roles focus on maintaining and growing assets for T. Rowe Price. Individuals may cover the full spectrum of activities from new business development to relationship management to relationship expansion/growth. New business development activities...

  • Team Lead

    21 hours ago

    Singapore a Snaphunt Client Full time

    At Price Forbes , we combine over a century of specialist broking expertise with an entrepreneurial spirit to meet the evolving needs of the insurance industry. Our team of problem-solvers and collaborators thrive on tackling complex challenges - from aviation and energy to cyber and fine art. With a global outlook and modernising agenda, we're committed to...

  • Senior Client Manager

    1 week ago

    Singapore Applicable Limited Full time

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior...