Market Delivery Manager

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Travel Percentage**:
15 - 25%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the Company**

**About the Team**

Global Enterprise eCommerce has bold ambitions to expand around the globe - you will drive the acceleration of these plans as part of a newly formed Geo Expansion team.

You will lead cross-functional efforts, delivering analysis and owning overall project management to enable the operational success of new markets.

Works on projects that may be anywhere from the pre-close phase through to the integration completion stage.

**What you will be doing**
- Supports Market Development Director in scoping of operational and business requirements for new market entry / expansion
- Plans and coordinates all aspects of market delivery from initiation through delivery
- Identifies needed resources for projects, defines and assigns major project roles
- Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope
- Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed
- Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed
- Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed
- Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate
- Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
- Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams
- May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the market
- Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met
- Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations
- Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement
- Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
- Other related duties assigned as needed.

**What you bring**
- Extensive knowledge of project management standards, processes, procedures and guidelines / experience in coordinating and delivering complex cross-functional projects on a global scale
- 4-10 years in a cross-functional project / program manager / strategy role within a finance or technology corporate
- Skilled in the use of project management software to manage projects, e.g., MS Project and auxiliary tools.
- Proven record for working well across teams and successfully building relationships with senior stakeholders.
- Excellent analysis, problem-solving, team, conflict management and time management skills.
- Excellent verbal and written communication skills.
- A degree qualification.

**What we offer you**:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits

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**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred