Account Management Executive

2 days ago

Toa Payoh, Singapore Wallex Technologies Pte Ltd Full time

**Job Purpose**:
The AM Executive will be primarily responsible for managing transactions and relationships with Wallex’ customers (predominantly, Fintech, Startup and SME customers). The AM Executive will be assigned a portfolio of pre-existing customer relationships of Wallex and will be responsible for managing, engaging and growing the customer activity and so increasing the value and KPIs of the portfolio over time. The AM Executive will also be in charge of finding new business through referrals, be assigned prospects, given accounts, or a combination thereof. Required skills and attributes would include project and transaction management, strategic planning, engaging and interacting with customers with a growth mindset.
- Operates as the point of contact for assigned clients
- Responsible for providing your clients with ongoing market updates and to support engagement with your clients via both offline and online touchpoints.
- Generate sales among client accounts, including upselling and cross-selling
- Identify and drive upsell opportunities to maximize portfolio performance.
- Develops and maintains long-term relationships with accounts
- Build strong rapport with existing clients, ensuring client satisfaction and revenue growth.
- Develop strong understanding of diverse range of FX products and online platforms available to present core value proposition to clients credibly.
- Formulate strategic account plans
- Forecasts and tracks client account metrics.
- Close collaboration with cross functional internal teams on clients’ opportunities and issues to deliver and exceed customers’ expectations.

**Skills and Qualifications**:

- Bachelor’s Degree of any discipline or Diploma holder
- Fluent in Mandarin for liaison with Chinese
- speaking counterparts would be an added advantage.
- Passion for Foreign Exchange and Sales.
- Strong interest in Corporate FX Sales or Dealing, derivatives, hedging and options
- Comfortable having face-to-face meetings with your business clients to explore their needs and present solutions, as well as giving presentations to both internal and external stakeholders.
- Ability to excel in a fast-paced environment and multitask.
- Ability to Manage Multiple Projects and Relationships Simultaneously
- Strong attention to detail.
- A team player.
- Project Management Skills
- Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills
- Fresh Graduates are welcome to apply

Schedule:

- Monday to Friday

**Experience**:

- Account management: 1 year (preferred)

Work Location: Hybrid remote in Singapore 367987

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