Assistant Director, Governance and Quality

The Assistant Director, Governance and Quality Assurance, supports Vice-Dean (Education) and Vice-Dean (Clinical Affairs) in administering educational quality assurance processes and practices for the undergraduate and graduate programmes at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

The post holder is required to ensure that efficient and robust systems and data handling mechanisms are in place for educational governance and quality assurance including course evaluation; the Clinical Education Review Process (CERP); and curriculum review and improvement. Quality management is a requirement of the Collaboration Agreement between Nanyang Technological University and Imperial College London.

**Responsibilities**:
Educational Quality Management Strategy
- Support Senior Management in deriving and drafting School’s Academic Quality Management Strategy
- Review, revise and update the Academic Quality Management Strategy

Course Evaluation
- Oversee administration of course evaluation processes to ensure comprehensive collection of student and staff voice feedback
- Manage analysis of student and staff feedback to generate meaningful and insightful reports for follow-up action
- Manage distribution of feedback to relevant stakeholders for follow-up action and reporting
- Vet and approve course evaluation reports for dissemination to Leads, Committees and partner healthcare institutions
- Work with faculty leadership in communicating course evaluation findings and driving response and action on areas for improvement
- Manage development of an online student and staff feedback system including online access and dissemination of feedback reports

Clinical Education Review Process (CERP)
- Plan and deliver Clinical Education Review Process (CERP) in consultation with Vice-Deans, Clinical Affairs and Education
- Lead secretariat for CERP
- Prepare CERP report and follow-up action table
- Collaborate with healthcare training sites to monitor CERP action items

Curriculum Review and Improvement
- Provide administrative support in curriculum review and improvement in consultation with faculty leadership
- Oversee Secretariat for curriculum review and improvement committee/working group meetings
- Manage follow-up action on curriculum changes
- Ensure proper documentation of curriculum review and improvement process and produce reports for relevant committees and educational quality assurance agencies

Quality Audits and Reviews
- Understand and interpret Quality Assurance requirements for the School
- Administer and manage the School’s preparation and participation in Quality Assurance reviews undertaken by Imperial, NTU, the UK Quality Assurance Agency, the General Medical Council or other institutions.
- Provide relevant data and inputs required by School’s Audit and Risk Committee

Representation
- Support Vice-Dean Clinical Affairs, Vice-Dean, Education in preparing background/summary data and reports for his/her participation in LKCMedicine and University Committees, governance visits and in other internal and external meetings relating to quality management

Leadership
- Lead and coach the Educational Quality Assurance administrative team

**Requirements**:

- Relevant Bachelor’s Degree, Master’s preferred
- Experience in quality management and quality management review processes
- Experience in preparing comprehensive reports for different audiences
- Experience in management of data and documentation
- Experience in handling and interpreting qualitative and quantitative data
- Experience in recording minutes of high-level meetings
- Experience in communication with education and clinical faculty

This is a 3 years contract appointment.

Hiring Institution: LKC

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