F&b Captain
7 days ago
**Responsibilities**:
- Assists with the smooth and efficient service of the outlet.
- Ensuring that standards are met at all times
- Deliver excellent customer service at all times
- Constantly strives to satisfy all guests that patronize the outlet
- Maintains the cleanliness of the restaurant front/back of the house
- Takes guest orders and delivers items without unnecessary delay
- Possess a thorough knowledge of the restaurant menu
- Actively up-sell the menu
- Reports any difficulty or problem to Restaurant / Operations Manager
- To follow up with Restaurant / Operations Manager on the solution or follow-up action
- Ensures mise-en-place is prepared to the requirement and operation needs
- Ensures tables are cleaned and re-set at the conclusion of each course
- Participates in training to improve self-knowledge and skills
- Assists in monthly inventory checks on operating equipment and supplies
**Job Requirements**:
- Diploma/certificate in Hospitality or Tourism Management desirable
- Minimum 3 years and above of work experience as a Captain or Supervisor in F&B
- Excellent communication skills, a proactive problem solver
- Attention to detail is essential
- Team player, who values teamwork and has good team-building skills
- Able to communicate effectively with all levels of employees
- Personable to deal with discreet, reliable, and diplomatic
- Positive “can-do” attitude, motivated, passionate
- Good personal grooming & personal presentation
- The high degree of integrity
- Able to adapt to a changing environment
- Opportunities available for rapid career progression
- Willing to work weekends and public holidays
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