Senior Systems Engineer

1 day ago

Pioneer, Singapore ST Logistics Full time

**Job Function**:
Information Technology

**Job Summary**:
The Senior Engineer - Infrastructure (Information Technology) supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She applies a critical and analytical approach to resolving technical problems. He/She works well with his team and is able to guide them to ensure infrastructure projects are well implemented.

**Job Responsibilities/Key Tasks(External)**:
**Support infrastructure planning and design**
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions

**Support infrastructure operations**
- Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards

**Maintain infrastructure**
- Perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines

**Optimise infrastructure performance**
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Participate in infrastructure development activities
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes

**Resolve infrastructure incidents**
- Perform problem and/or issue identification and resolution
- Assist with the simulation of user problems to resolve operating difficulties
- Follow up with users to ensure problems or issues have been resolved
- Recommend system modifications to reduce user problems

**Job Requirements**:
**Professional Qualifications & Relevant Experience**:

- Bachelor’s Degree (or equivalent professional qualifications) in a relevant field
- 3-5 years of relevant experience will be preferred

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