Solutions Engineering Manager

1 week ago


Singapore SolarWinds Full time

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

**Your Role**:
**Your Impact**:

- Lead, manage, and mentor a team of Solutions Engineers to ensure technical excellence and outstanding pre-sales support.
- Develop and refine technical sales strategies to effectively articulate the value of SolarWinds solutions to customers and partners.
- Partner with Sales, Product Management, and Marketing to align solution offerings with customer needs and industry trends.
- Engage with prospective customers to understand their challenges and design tailored demonstrations, POCs, and technical presentations.
- Drive continuous improvement in pre-sales processes and methodologies to enhance efficiency and win rates.
- Collaborate closely with product teams to provide insights from customers and market demands, influencing product roadmap decisions.
- Establish best practices for solution positioning, competitive differentiation, and objection handling.
- Foster a culture of innovation, learning, and customer-centricity within the solutions engineering organization.

**Your Experience**:

- 8+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting within the IT, SaaS, or enterprise software industry.
- 3+ years of leadership or management experience in a customer-facing technical role.
- Proven expertise in IT infrastructure, networking, cloud, observability, or security solutions.
- Strong communication, presentation, and problem-solving skills with the ability to influence both technical and executive stakeholders.
- Experience working with both enterprise and commercial customers, understanding diverse technical requirements.
- Ability to drive strategic initiatives, improve team performance, and contribute to revenue growth.
- Bachelor's degree in Computer Science, Engineering, or a related field preferred.

Preferred Qualifications
- Experience with SolarWinds products or similar IT management solutions.
- Hands-on expertise with cloud platforms (AWS, Azure, Google Cloud) and modern IT architectures.
- Familiarity with scripting, automation, and APIs for integrations and technical demonstrations.
- Substantial experience in one or more of the following: Observability, ITSM, Database Management, Networking Infrastructure Management Solutions.
- Experience with cloud-based technologies, e.g. AWS and Azure IaaS, PaaS, SaaS is a plus.

**Why Join SolarWinds?**
- Opportunity to lead and influence technical sales strategy in a dynamic, global organization.
- Collaborative, innovative work environment with growth opportunities.
- Competitive salary, bonus incentives, and comprehensive benefits package.
- Work on cutting-edge IT solutions that empower organizations worldwide.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.


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